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Programme Functional Lead: Service Charge
Grosvenor Group
Street, GBR
Full-time
Lead
Onsite
Discovered 3 days ago
dynamics-365
Key Skills for This Role
dynamics-365
Full Job Posting
Key Responsibilities
- Acting as the Grosvenor Functional Lead for Service Charge, sharing specialist knowledge across various workstreams.
- Supporting your business area in adopting new solutions and processes, serving as a ‘super user’ and championing programme knowledge within relevant teams.
- Representing the Service Charge area in solution design activities, engaging stakeholders to validate major design decisions alongside the wider Fusion team.
- Reporting directly to the Fusion Business Lead, working closely with the Project Manager and wider programme community to support successful delivery and business readiness.
- Contributing Grosvenor-specific and industry expertise to key programme deliverables and outputs.
- Apply your expertise to data migration, process mapping, reporting requirements, systems integration, solution testing, and business readiness activities within your area of responsibility.
- Possess a strong understanding of operations within your area of responsibility, recognising current practices while also identifying opportunities for operational improvement.
- Play a pivotal role in driving change and designing new ways of working at Grosvenor, helping to build your network within the organisation and develop your own leadership capabilities.
Key Requirements
- An investigative and problem-solving mindset, with the ability to analyse issues and identify practical solutions.
- Strong collaboration and relationship-building skills, with the ability to work effectively across teams and functions.
- A proactive, self-starting approach, with a focus on prioritisation and delivery.
- The ability to balance attention to detail with a broader strategic perspective.
- Experience of working to agreed milestones and delivering against programme timelines.
- Knowledge of service charge systems, processes and operations; experience with Yardi Voyager and/or Microsoft Dynamics 365 would be advantageous.
- OR
- Experience of, or a strong interest in, business transformation, continuous improvement or change initiatives.
- An understanding of how AI and emerging technologies can be used to enhance processes and improve ways of working.
- The ability to influence, engage and support stakeholders at all levels throughout a period of change.
- A willingness to learn, adapt and contribute positively within a fast-paced programme environment.
- We know flexibility is important and take a hybrid approach to working. The role requires a minimum of three working days in the office (Tuesday to Thursday). Please contact us for further details.
- Grosvenor is proud to be a Disability Confident Committed employer. If you would like to speak with us for more detail, please contact [email protected]
- We want you to have every opportunity to show us your strengths. There are adjustments available for our process, please contact us on [email protected] to discuss.
- Please note that automated AI recruitment tools are used as part of our recruitment process. These tools help our hiring teams to review applications quickly and fairly. For further details of how we use AI in recruitment please see our Recruitment Privacy Notice ( www.grosvenor.com/legal/privacy-and-cookies/grosvenor-estate-recruitment-privacy-notice ).
- To apply for this job please click on "Apply". To begin your application you will be asked to create an account.
- Please carefully read our Recruitment Privacy Notice before proceeding with an application. The privacy notice sets out how Grosvenor obtains, uses and protects the personal information which you provide to us. You can read the notice here - https://www.grosvenor.com/legal/recruitment-privacy-notice
- To apply for this job please click on "Apply".
- To begin your application you will be asked to create an account.
About Grosvenor Group
Real Estate467 employees
UK private property group developing urban places, investing in food and agtech, and stewarding rural estates.
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