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Program Support Specialist

Rutgers University
New Brunswick, USA
Full-time
Mid · 2+ years experience
Hybrid
USD 61512-87239 yearly / year
Discovered 2 weeks ago
New InnovationsERASThalamusMicrosoft Office

Full Job Posting

Overview

New Jersey’s academic health center, Rutgers Biomedical and Health Sciences ( RBHS ) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and six centers and institutes that focus on cancer treatment and research, neuroscience, clinical and translational research, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state including New Brunswick, Piscataway, Newark, Scotch Plains, Somerset, Blackwood, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Program Support Specialist for the department of Family Medicine and Community Health at the Robert Wood Johnson Medical School. Under the direction of the Program Manager, the Program Support Specialist will support all administrative, educational, and compliance operations for the ACGME -accredited Geriatrics Fellowship Program and support geriatrics education for fellows, residents, and medical students. The Program Support Specialist reports to Division leadership and ensures the advancement of the medical education, community outreach, and communication needs of this growing Division. Among the key duties of this position are the following:

Maintains compliance with ACGME standards, including New Innovations data, evaluations, and program letters of agreement.

Follows recruitment season timeline to set up all requirements for fellow selection. Works in the Electronic Residency Application System ( ERAS ) system for screening applications, creating dashboards, and coordinating interviews with the interviewing committee.

Coordinates fellowship operations, including didactics, consortium activities, and onboarding.

Supports geriatrics education for fellows, residents, and medical students—manages electives, schedules, evaluations, and program logistics.

Serves as primary contact for fellows, residents, and faculty regarding program issues and communications.

Oversees credentialing and documentation for learners; prepares orientation materials and monitors compliance.

Provides administrative support to program leadership, including fiscal processing (reimbursements, purchase requisitions).

Coordinates program and faculty evaluations of the fellowship program to remain in compliance with the ACGME guidelines; maintains organized and confidential records and electronic databases.

Plans and executes fellowship-related events, meetings, and academic activities.

Coordinates and supports Division of Geriatrics interprofessional education and community outreach efforts.

Plans and executes meetings and activities, coordinating with the Department of Family Medicine and Community Health, Rutgers and community partners.

Supports administration of community advisory panel.

Establishes and maintains communication within the Division of Geriatrics, Dept. of Family Medicine and Community Health, Rutgers Health, Rutgers University and beyond regarding the Division of Geriatrics activities.

Develops and distributes communication materials, flyers, newsletters, email updates, etc.

Develops and maintains content for the Division of Geriatrics website and social media. Includes updating activities, the division’s calendar, and faculty and staff bios.

Keeps abreast of all pertinent federal, state and Rutgers’ regulations, laws and policies as they presently exist and as they change or are modified.

Benefits

  • Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
  • Medical, prescription drug, and dental coverage
  • Paid vacation, holidays, and various leave programs
  • Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
  • Employee and dependent educational benefits (when applicable)
  • Life insurance coverage
  • Employee discount programs

Minimum Education and Experience

Bachelor’s degree required.

Two (2) years of relevant professional level administrative experience in a government agency, university setting, or large business office required.

Equivalent experience, education and/or training may be substituted for the degree requirement.

Required Knowledge, Skills, and Abilities

  • Proficiency with GME systems (New Innovations, ERAS , Thalamus) and Microsoft Office Suite.
  • Demonstrated ability to work collaboratively and manage multiple projects in a fast-paced environment.
  • Excellent attention to detail.
  • Strong organizational skills required.
  • Must be able to effectively communicate with all levels of the organization and with community partners.
  • Ability to handle confidential information with discretion.

Preferred Qualifications

  • Master’s degree preferred.
  • Experience in graduate medical education is preferred.
  • CTAGME Certification is preferred.
  • Experience in social media platforms, such as Instagram is preferred.
  • Experience in a fellowship program is preferred.
  • Experience communicating with medical accreditation bodies is preferred.

Physical Demands and Work Environment

Physical Demands: Standing, sitting, walking, talking, and hearing. No special vision requirements. Ability to lift or exert force up to 25 pounds.

Work Environment: Office environment. Moderate noise.

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