Program Support Specialist
Role Overview
Maintains compliance with ACGME standards, including New Innovations data, evaluations, and program letters of agreement.
Follows recruitment season timeline to set up all requirements for fellow selection. Works in the Electronic Residency Application System ( ERAS ) system for screening applications, creating dashboards, and coordinating interviews with the interviewing committee.
Coordinates fellowship operations, including didactics, consortium activities, and onboarding.
Supports geriatrics education for fellows, residents, and medical students—manages electives, schedules, evaluations, and program logistics.
Serves as primary contact for fellows, residents, and faculty regarding program issues and communications.
Oversees credentialing and documentation for learners; prepares orientation materials and monitors compliance.
Provides administrative support to program leadership, including fiscal processing (reimbursements, purchase requisitions).
Key Skills for This Role
Full Job Posting
Posting Summary
Maintains compliance with ACGME standards, including New Innovations data, evaluations, and program letters of agreement.
Follows recruitment season timeline to set up all requirements for fellow selection. Works in the Electronic Residency Application System ( ERAS ) system for screening applications, creating dashboards, and coordinating interviews with the interviewing committee.
Coordinates fellowship operations, including didactics, consortium activities, and onboarding.
Supports geriatrics education for fellows, residents, and medical students—manages electives, schedules, evaluations, and program logistics.
Serves as primary contact for fellows, residents, and faculty regarding program issues and communications.
Oversees credentialing and documentation for learners; prepares orientation materials and monitors compliance.
Provides administrative support to program leadership, including fiscal processing (reimbursements, purchase requisitions).
Benefits
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Minimum Education and Experience
Bachelor’s degree required.
Two (2) years of relevant professional level administrative experience in a government agency, university setting, or large business office required.
Equivalent experience, education and/or training may be substituted for the degree requirement.
Required Knowledge, Skills, and Abilities
- Proficiency with GME systems (New Innovations, ERAS , Thalamus) and Microsoft Office Suite.
- Demonstrated ability to work collaboratively and manage multiple projects in a fast-paced environment.
- Excellent attention to detail.
- Strong organizational skills required.
- Must be able to effectively communicate with all levels of the organization and with community partners.
- Ability to handle confidential information with discretion.
Preferred Qualifications
- Master’s degree preferred.
- Experience in graduate medical education is preferred.
- CTAGME Certification is preferred.
- Experience in social media platforms, such as Instagram is preferred.
- Experience in a fellowship program is preferred.
- Experience communicating with medical accreditation bodies is preferred.
Physical Demands and Work Environment
Physical Demands: Standing, sitting, walking, talking, and hearing. No special vision requirements. Ability to lift or exert force up to 25 pounds.
Work Environment: Office environment. Moderate noise.
About Rutgers University
The State University of New Jersey.
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