Program Manager

education and experience

• Qualifications:
• Education, Qualifications and Certifications:
• Completion of a University Bachelor’s Degree. Social Work education is an asset.
• Valid Ontario Class “G” Driver’s License, personal vehicle required and insurance, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
• Must provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment
• Alternative combinations of education and experience may be considered.
• Experience and Skilled Knowledge Requirements
• Minimum of three (3) years of prior related experience, including experience in supervision, leadership, and a social services background.
• Experience working with a diverse population, including mental health and addictions.
• Knowledge of community-based resources and experience networking with government and social service agencies.
• Supervisor/management skills and the ability to lead, coach and motivate.
• Proficiency in Microsoft Office products is required, Word and Excel etc.
• Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.
• Skills and Capabilities:
• Able to work independently and participate as an active and responsible team member.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Strong oral/written communication skills.
• Self-motivated/disciplined.
• Attention to detail, problem solving and analytical skills.
• Ability to organize and prioritize multiple tasks in a fast-paced environment.
• Strong interpersonal, motivational, leadership, and organizational skills.
• Ability to develop and maintain a team environment; work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Attentive listening skills for the purpose of supervision, coaching, and conflict resolution.