Professional Services Consultant
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Key skills for this role
About the Role
NetApp is seeking a Professional Services Consultant to develop and deliver technology solutions through consulting projects. The role requires 5+ years of IT/engineering experience, knowledge of IP networks, and fluency in English and Arabic.
Key Skills for This Role
Full Job Posting
Job Summary
Are you passionate about technology and customer satisfaction?
Do you thrive in a collaborative environment where your contributions make a real impact?
NetApp is looking for a Professional Services Engineer to join our team.
In this role, you will develop and deliver technology solutions through consulting project activities, manage project interactions with clients, and monitor costs and schedules.
Your goal will be to create deep customer satisfaction and drive product adoption, using these successes to identify growth opportunities and support the Sales team in upselling our portfolio.
You will also participate in sales and proposal presentations and contribute to ongoing team account activities.
***Role location***
: Saudi Aramco , Dharhan Eastern Province Saudi Arabia
Essential Functions
- Assist in completing post-sales hardware and software installations with moderate complexity.
- Coordinate with customers, Sales teams, and other Professional Services staff to perform daily tasks. Review and prepare for upcoming job task assignments.
- Provide detailed documentation on tasks performed.
- Follow appropriate escalation guidelines with supervision during customer engagements.
- Contribute to the development of project plans and timelines.
- Support the identification and resolution of technical issues.
- Participate in customer training sessions and workshops
Job Requirements
- Minimum of 5 years of experience in a related field, with a focus on IT or engineering.
- Strong interpersonal, negotiation, and organizational skills.
- Ability to work successfully with prospects, customers, and cross-functional teams to meet performance goals.
- Knowledge of IP Networks.
- Proficiency in English and Arabic (C1-C2 level).
- Demonstrated problem-solving abilities and a growth mindset.
- Commitment to customer-centric approaches and high performance.
- At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees.
- This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'Ll Thrive At Netapp
At NetApp, you won't wait for the perfect moment—you'll make it.
The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity.
As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers.
We reward initiative, impact, and ownership.
We provide flexibility so you can balance professional ambition with your personal life.
Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one.
Apply now.
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