Professional Services Consultant
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Key skills for this role
About the Role
Manage vehicle operations, including reservations, dispatch, and documentation, while ensuring customer satisfaction and effective communication with teams.
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Record and update vehicle receiving details in the system.
- Manage vehicle reservations in the Oracle System.
- Release reservations as needed to facilitate smooth operations.
- Process vehicle transfer orders for shipping.
- Update vehicle status changes within the system.
- Prepare and close orders in coordination with relevant teams.
Vehicle and Logistics Operations
- Oversee customs clearance and documentation for vehicles.
- Handle vehicle requests and ensure availability as per demand.
- Manage vehicle dispatch operations efficiently.
- Prepare and issue delivery notes for vehicles delivered to customers.
- Supervise vehicle receiving and ensure proper documentation.
- Coordinate with teams to export vehicles and handle related transactions.
Customer and Administrative Coordination
- Request and process ID copies and customs documents.
- Facilitate vehicle safety confirmation requests and follow up on schedules.
- Monitor test drive vehicle usage and follow-up processes.
- Assist in preparing traffic and legal documents for vehicle transactions.
Branch and Field Operations
- Follow up on branch cleanliness and operational standards.
- Coordinate and manage vehicle delivery processes to customers.
- Ensure effective communication with teams to address vehicle and operational needs.
Financial Operations
- Process bank claims related to vehicle sales and deliveries.
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