Production Supervisor
Role Overview
Manage day-to-day operations on a mobile-device repair and refurbishment floor.
Work with technicians and testers to control output, quality assurance, repair costs, workloads, and turnaround times.
Key Skills for This Role
Full Job Posting
Role overview
Manage day-to-day operations on a mobile-device repair and refurbishment floor.
Work with technicians and testers to control output, quality assurance, repair costs, workloads, and turnaround times.
Key responsibilities
- Monitor technician workflows and shift targets to maximize daily device processing and achieve fast turnaround times.
- Inspect repaired, tested, and refurbished devices for quality and zero-defect output before final stock handover.
- Track spare-part, screen, and component usage to reduce waste and loss and control repair costs.
- Supervise testing, soldering, and assembly technicians and resolve technical bottlenecks.
- Maintain daily logs of devices tested, repaired, rejected, and dispatched for management review.
Requirements
- 2–4 years of supervisory experience in mobile phone repair, refurbishment, or electronics assembly operations.
- Hands-on knowledge of mobile phone hardware testing, screen and battery replacement, and iOS and Android diagnostic tools.
- Strong team leadership, target orientation, quality inspection, and basic inventory tracking skills.
- High energy, attention to detail, and ability to drive daily targets in a fast-paced production environment.
Work location
- Work is in person.
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