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Product Specialist Associate

Luminance
New York, USA
Full-time
Mid
Onsite
Discovered 1 weeks ago
Communication

Full Job Posting

Responsibilities

  • Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
  • Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects
  • Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
  • Be a trusted adviser and authority on the product to the prospect during the Proof of Value
  • Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
  • Design custom workflows and solutions for live cases

Requirements

  • Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
  • Excellent interpersonal and communication skills, both verbal and written
  • Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
  • Highly-detail oriented with a problem-solving attitude
  • Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
  • Organised with excellent time management skills with an ability to prioritise effectively

Benefits

  • New York office location and opportunity for international business travel.
  • 20 days of paid time off per annum.
  • 401k with 4% matching contribution: Invest in your future from the start.
  • Health Insurance Benefit Scheme:
  • Choice of PPO or HDHP plan available. 100% of individual premiums covered by Luminance for both plans, and 75% coverage of premiums for dependents.
  • Enhanced maternity and paternity policies: To support working parents.
  • Learning and development budget per employee to empower our team members to elevate their potential.
  • Paid sabbatical opportunities.
  • Annual learning and development budget of $2750 per employee to empower our team members to elevate their potential.
  • Compensation: $75k per annum

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