Product Manager, Salesforce Platform

About the role

What you’ll do

• Conduct market research and analysis to inform product strategy and surface opportunities.
• Use data and user feedback to assess value, measure performance, and iterate on features.
• Partner with Core Product, business lines, engineering, executives, and senior stakeholders.
• Own the roadmap, prioritize needs, communicate decisions, and mitigate delivery risks.
• Lead feature delivery from research and user stories through design, prototyping, engineering, testing, and shipping; drive adoption.
• Mentor product managers and use AI tools to synthesize feedback, draft specifications, and prototype with engineering and design.

Required qualifications

• At least 8 years in product management or product strategy, with significant Salesforce Platform experience.
• Track record delivering complex Salesforce Platform products or solutions and following through on commitments.
• Deep knowledge of Salesforce customization, user management configuration, integrations and APIs, security, and observability across at least one cloud or platform.
• Comfort partnering with engineering on technical tradeoffs; proficiency in product management tools and methodologies such as Agile or Scrum.
• Ability to turn business and technical needs into product and technology strategy recommendations.
• Strong analytical and problem-solving skills and experience using data for roadmap decisions.
• Track record leading cross-functional engineering teams.
• Ability to explain complex technical ideas to non-technical audiences; strong organizational, communication, interpersonal, and negotiation skills.
• At least one Salesforce Platform App Builder, Administrator, or Platform Foundations certification.

Preferred qualifications

• Salesforce Agentforce Specialist certification is preferred.
• Certified Product Manager and Agile/Scrum techniques experience are preferred.
• Knowledge of cloud technologies and integrations is preferred.
• Familiarity with AI and other emerging or innovative technology platforms is preferred.

What’s in it for you

• Shape internal Salesforce platform standards, governance, and tools used by employees.
• Work with a team that values transparency and mentorship, with opportunities to develop product management practice.

Compensation

• For Ontario-based roles, the annual base salary range is CAD 130,300 to CAD 179,200.
• The range excludes bonus, sales incentives, equity, and benefits, as applicable.