Product Manager, Salesforce Platform

Role overview

Responsibilities

• Research markets and use analytics and user feedback to inform strategy, evaluate product performance, prioritize improvements, and identify opportunities.
• Partner with Core Product, business lines, engineering, executives, and senior stakeholders to coordinate delivery and build alignment.
• Own the roadmap, balance short- and long-term needs, communicate decisions, and manage risks and mitigation plans.
• Lead features from user research and user stories through UX design, prototyping, engineering, testing, and shipment; promote internal awareness and adoption.
• Monitor business needs, user feedback, and engineering roadmaps; mentor team members and improve product management practices.
• Use AI tools to synthesize feedback, draft lightweight specifications, and rapidly prototype with engineering and design.

Required qualifications

• 8+ years in product management or product strategy, with significant time spent on the Salesforce Platform.
• Demonstrated delivery of complex, transformative Salesforce Platform software products or solutions and reliable follow-through.
• Deep understanding of Salesforce customization, user management configuration, integrations and APIs, security, and observability across at least one Salesforce cloud or platform.
• Comfort partnering with engineering, evaluating technical tradeoffs, and proficiency with product management methodologies such as Agile or Scrum.
• Ability to translate business and technical requirements into product and technology strategy and make defensible recommendations.
• Strong analytical and problem-solving skills; ability to use data for roadmap decisions and prioritization.
• Track record leading cross-functional engineering teams and explaining technical ideas to non-technical audiences.
• Strong organizational, written, verbal, interpersonal, and negotiation skills for influencing stakeholders.
• At least one certification: Salesforce Platform App Builder, Salesforce Administrator, or Salesforce Platform Foundations.

Preferred qualifications

• Salesforce Agentforce Specialist certification.
• Certified Product Manager and experience with Agile/Scrum techniques.
• Knowledge of cloud technologies and integrations; familiarity with AI and emerging or innovative technology platforms.

What the role offers

• Shape internal Salesforce platform standards, governance, and tools used by employees.
• Work in a team that values transparency and mentorship, with opportunities to develop product management practice.

Compensation

• For Ontario-based roles, the annual base salary range is CAD 130,300 to CAD 179,200; this excludes bonus, sales incentives, equity, and benefits as applicable.