Product Manager

Role overview

Strategy and product delivery

• Own designated product lifecycles from ideation through launch, adoption, and continuous improvement; maintain roadmaps aligned with business, customer, and market priorities.
• Set and monitor KPIs, use data to guide decisions, and translate strategy into requirements, user stories, and prioritization frameworks.
• Work with Engineering, UX, QA, and Architecture on requirements and delivery; participate in Agile planning, backlog management, feature prioritization, and release planning.

Customer and market insight

• Conduct market research, competitive analysis, and customer discovery; gather input from customers, prospects, partners, and industry stakeholders.
• Convert insights into product improvements, capabilities, and strategic initiatives, and act as the customer's voice within the organization.
• Support customer onboarding, implementation, and go-live; facilitate product workshops, requirements sessions, and solution validation.

Commercial and market support

• Support pre-sales demonstrations and value propositions, contribute to RFP, RFI, and security review responses, and help Sales position IWMS against competitors.
• Participate in customer evaluations, proof-of-concepts, and executive presentations.
• Collaborate on messaging, positioning, sales enablement, webinars, blogs, and thought leadership; support product launches and market introduction.
• Monitor CRE, facilities, workplace management, ESG, AI, and IWMS trends; identify AI and analytics opportunities and contribute to long-term product direction.

Required qualifications

• At least 5 years of product management, Product Owner, or related experience in SaaS or enterprise software.
• Experience defining roadmaps, KPIs, and product vision and driving execution; demonstrated ability to turn customer feedback into successful product outcomes.
• Strong communication, presentation, stakeholder management, and cross-functional collaboration skills; ability to use product metrics and business data in decisions.
• Understanding of enterprise software architectures, integrations, APIs, cloud applications, AI capabilities, and emerging enterprise technologies.
• Experience in Agile product development environments.
• Bachelor's degree in Business, Computer Science, Engineering, Accounting, or a related field.
• Fluent English is required for ongoing communication with global clients and stakeholders outside Quebec.

Preferred qualifications

• Experience in CRE, corporate real estate, facilities management, lease administration, capital projects, or IWMS is an asset.
• Experience with SAP, Oracle, Workday, Microsoft, or other enterprise platforms is an asset.
• Familiarity with enterprise integrations, APIs, reporting, or analytics; knowledge of financial, accounting, lease accounting, or real estate portfolio processes is an asset.
• Relevant BOMA, IFMA, CoreNet, PMP, CPA, or related credentials and experience supporting enterprise implementations or customer onboarding are assets.

Workplace

• Hybrid position based in Montréal, with one to two days per week at the downtown office.

Benefits and culture

• Benefits include vacation and paid time off, health, dental, and life insurance, telemedicine, RRSP matching up to 4%, and a home internet allowance.
• Additional offerings include gym access, discounted BIXI membership, social events, mentorship, education assistance, and reimbursement of role-relevant professional dues.
• The company describes a collaborative, values-driven culture and opportunities to work on enterprise SaaS and privacy-first AI products.

Hiring process

• Hiring process may include a recruiter conversation, hiring manager interview, and panel or skills assessment; initial interviews use AI-assisted tools and later interviews may be recorded and transcribed.