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Product Manager, HR

PhonePe
Karnataka, IND
Full-time
Onsite
Discovered 3 weeks ago
HR product managementB2B SaaS product managementHRISREST APIsWebhooksSQL

Full Job Posting

Team context

PhonePe's HR Product & Analytics function builds data-driven systems for people processes as the organization scales.

The team focuses on technology, automation, data intelligence, AI-driven solutions, stable platforms, and intuitive employee experiences.

Role overview

Product Manager on the HR Product & Analytics team, responsible for technical and functional ownership of HR product areas across the employee lifecycle.

The role works with engineering, data science, HR operations, and external implementation partners.

Product and technical ownership

  • Own HR functional areas such as performance management, compensation, learning and technical upskilling, or employee experience.
  • Develop roadmaps that progress from isolated HR tools to connected, intelligent, event-driven systems.
  • Translate operational workflows into architecture specifications, API requirements, schema definitions, and event triggers.
  • Contribute to solution and system design discussions and evaluate technical trade-offs.

Data, AI, and execution

  • Use data modeling, event logs, pipeline logic, telemetry, and product analytics to understand journeys and identify bottlenecks, drop-offs, and manual steps.
  • Build and implement GenAI and agentic AI use cases, such as HR policy agents, performance review synthesis, learning recommendations, and predictive retention modeling.
  • Define PRDs, technical specifications, user stories, and acceptance criteria, and drive Agile cross-functional execution.
  • Measure adoption, latency, operational overhead reduction, CSAT, and NPS; iterate using data and feedback.

Qualifications

  • At least 3 years of Product Management experience in B2B SaaS, with exposure to technical solutioning.
  • Technical and data aptitude to work with system architecture, APIs, schemas, SQL, and analytics.
  • Practical understanding of GenAI, LLMs, and agentic workflows.
  • Strong systems design thinking, organizational design, and user-centric process mapping.
  • Clear communication across business, HR, engineering, and data teams.
  • Engineering background such as B.Tech or B.E.; a Tier-1 MBA is optional.

Technical domain

  • Modern HR technology, including HRIS configuration, data models, REST APIs, webhooks, and domain-specific SaaS tools.
  • Product data and analytics methods, including data modeling, event logs, pipeline logic, and telemetry.

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