Product Manager Digital Twin
Skills
About This Role
What You ll Be Doing
- Own the product vision, strategy, and roadmap for the operational Digital Twin, ensuring alignment with client objectives and wider organisational strategy.
- Lead business process analysis across planning, operations, and maintenance functions to define how the operational twin supports and optimises end to end workflows.
- Translate business needs into clear, prioritised product backlogs and requirements covering both software and GIS components, ensuring a unified data and solution architecture.
- Manage the full product lifecycle across discovery, design, PoC, implementation, and post implementation phases, continuously refining the product based on feedback and performance.
- Define and own functional and non functional requirements (usability, performance, scalability, security) for the operational twin and ensure these are embedded in solution and data architecture.
- Work closely with GIS, software development, data engineering, and integration teams to ensure coherent design and delivery of features, interfaces, and data flows.
- Oversee the integration of GIS platforms (e.g., Esri ArcGIS) with enterprise and operational systems to ensure a consistent, single source of truth.
- Prioritise and manage the product backlog, balancing user needs, technical constraints, and strategic objectives; lead release planning and feature scoping activities.
- Lead stakeholder engagement across multiple client entities, including product discovery workshops, journey mapping, requirements validation, and roadmap alignment.
- Define and track product success metrics and KPIs, using data and user feedback to guide enhancements and investment decisions.
- Oversee the setup and execution of PoCs to validate key use cases, user journeys, integrations, and operational performance.
- Guide the transition from PoC to a production grade operational twin, including readiness criteria, user acceptance, and phased rollout planning.
- Support post implementation operations with a product mindset, driving continuous improvement, enhancement planning, and user experience optimisation.
- Coordinate training, change management, and adoption activities to embed the operational twin into business processes and ensure sustained usage and value realisation.
- Prepare and present product updates, roadmaps, and value realisation reports to Parsons leadership and senior client stakeholders.
What Required Skills You ll Bring
- Degree in a technology, engineering, GIS, business information systems, or related discipline from an accredited institution.
- Strong experience as a Product Manager (or similar role) delivering large scale digital, platform, Digital Twin, or geospatial solutions in infrastructure, utilities, or urban environments.
- Demonstrated experience in business process analysis and redesign, particularly across asset management, operations, and maintenance domains.
- Deep familiarity with geospatial platforms (ideally Esri ArcGIS: ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro) and their role within integrated digital solutions.
- Experience managing products that integrate GIS with enterprise and operational systems such as EAMS, ERP, BIM, SCADA/IoT platforms, and data warehouses/lakes.
- Solid understanding of systems integration patterns and technologies, including APIs, web services, ESB/iPaaS, message queues, and event driven architectures.
- Working knowledge of data and information architecture, particularly geospatial, time series, and asset/linear network data, and how these support operational use cases.
- Experience shaping or using data models to support analytics, simulation, or decision support capabilities.
- Proven ability to lead multidisciplinary, multinational teams (consultants, architects, engineers, developers, GIS and data specialists) across multiple time zones.
- Strong stakeholder management skills, including facilitating product discovery workshops and engaging senior business, IT, and OT stakeholders.
- Demonstrated capability in product planning and delivery control (roadmaps, backlogs, release planning, risks, dependencies), ideally within Agile or hybrid delivery models.
- Experience with testing, user acceptance, and go live planning for complex, integrated platforms.
- Excellent communication, storytelling, and documentation skills, with the ability to translate technical and architectural topics into clear business value and outcomes.
- Fluency in spoken and written English
What Desired Skills You ll Bring
- Prior work with national infrastructure owners, transport authorities, utilities, or public works organisations.
- Fluency in Arabic is an advantage.
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