Product Manager – Digital Twin

Overview

Job Description

Product Manager

What You’ll Be Doing

• Own the product vision, strategy, and roadmap for the operational Digital Twin, ensuring alignment with client objectives and wider organisational strategy.
• Lead business process analysis across planning, operations, and maintenance functions to define how the operational twin supports and optimises end‑to‑end workflows.
• Translate business needs into clear, prioritised product backlogs and requirements covering both software and GIS components, ensuring a unified data and solution architecture.
• Manage the full product lifecycle across discovery, design, PoC, implementation, and post‑implementation phases, continuously refining the product based on feedback and performance.
• Define and own functional and non‑functional requirements (usability, performance, scalability, security) for the operational twin and ensure these are embedded in solution and data architecture.
• Work closely with GIS, software development, data engineering, and integration teams to ensure coherent design and delivery of features, interfaces, and data flows.
• Oversee the integration of GIS platforms (e.g., Esri ArcGIS) with enterprise and operational systems to ensure a consistent, single source of truth.
• Prioritise and manage the product backlog, balancing user needs, technical constraints, and strategic objectives; lead release planning and feature scoping activities.
• Lead stakeholder engagement across multiple client entities, including product discovery workshops, journey mapping, requirements validation, and roadmap alignment.
• Define and track product success metrics and KPIs, using data and user feedback to guide enhancements and investment decisions.
• Oversee the setup and execution of PoCs to validate key use cases, user journeys, integrations, and operational performance.
• Guide the transition from PoC to a production‑grade operational twin, including readiness criteria, user acceptance, and phased rollout planning.
• Support post‑implementation operations with a product mindset, driving continuous improvement, enhancement planning, and user experience optimisation.
• Coordinate training, change management, and adoption activities to embed the operational twin into business processes and ensure sustained usage and value realisation.
• Prepare and present product updates, roadmaps, and value realisation reports to Parsons leadership and senior client stakeholders.

What Required Skills You’ll Bring

• Degree in a technology, engineering, GIS, business information systems, or related discipline from an accredited institution.
• Strong experience as a Product Manager (or similar role) delivering large‑scale digital, platform, Digital Twin, or geospatial solutions in infrastructure, utilities, or urban environments.
• Demonstrated experience in business process analysis and redesign, particularly across asset management, operations, and maintenance domains.
• Deep familiarity with geospatial platforms (ideally Esri ArcGIS: ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro) and their role within integrated digital solutions.
• Experience managing products that integrate GIS with enterprise and operational systems such as EAMS, ERP, BIM, SCADA/IoT platforms, and data warehouses/lakes.
• Solid understanding of systems integration patterns and technologies, including APIs, web services, ESB/iPaaS, message queues, and event‑driven architectures.
• Working knowledge of data and information architecture, particularly geospatial, time‑series, and asset/linear network data, and how these support operational use cases.
• Experience shaping or using data models to support analytics, simulation, or decision support capabilities.
• Proven ability to lead multidisciplinary, multinational teams (consultants, architects, engineers, developers, GIS and data specialists) across multiple time zones.
• Strong stakeholder management skills, including facilitating product discovery workshops and engaging senior business, IT, and OT stakeholders.
• Demonstrated capability in product planning and delivery control (roadmaps, backlogs, release planning, risks, dependencies), ideally within Agile or hybrid delivery models.
• Experience with testing, user acceptance, and go‑live planning for complex, integrated platforms.
• Excellent communication, storytelling, and documentation skills, with the ability to translate technical and architectural topics into clear business value and outcomes.
• Fluency in spoken and written English

What Desired Skills You’ll Bring

• Prior work with national infrastructure owners, transport authorities, utilities, or public works organisations.
• Fluency in Arabic is an advantage.
• Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
• We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars!
• Imagine next and join the Parsons quest—APPLY TODAY!
• Parsons is aware of fraudulent recruitment practices.
• To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.