Product Manager - Consumer & Prosumer (B2C)
Role Overview
Product Manager for the Consumer & Prosumer segment, developing and evolving physical and digital products, including products for SPYPOINT.
Translate product strategy into prioritized, measurable initiatives while balancing customer experience and business value.
Key Skills for This Role
Full Job Posting
About VOSKER
VOSKER describes itself as a North American leader in remote-area surveillance.
The company develops solar-powered, cellular-connected cameras integrated with its platform, including products under the SPYPOINT brand.
What VOSKER Offers
- Hybrid work model with the option to work from home or an office.
- Option to work remotely from abroad for up to 90 days.
- Learning platform, wellness account, online healthcare access, and Employee Assistance Program.
- Group insurance including vision and dental, with 50% paid by the employer, and an employer-contribution group RRSP.
- Parental leave top-up and vacation based on total years of professional experience.
Role Overview
Product Manager for the Consumer & Prosumer segment, developing and evolving physical and digital products, including products for SPYPOINT.
Translate product strategy into prioritized, measurable initiatives while balancing customer experience and business value.
Key Responsibilities
- Build, maintain, and prioritize the product backlog; define roadmaps with Product Owners and Delivery Directors to align with strategy, business objectives, and capacity.
- Translate product vision into initiatives covering features, devices, enhancements, maintenance, and issue management.
- Own the product lifecycle from development and launch through continuous improvement and physical product end of life.
- Ensure product experience, quality, and customer value align; monitor adoption, usage, and quality.
- Collaborate with delivery teams, Product Owners, CX Designers, and Architects on priorities, requirements, and technology alignment.
- Participate in digital and physical delivery governance; coordinate go-to-market sequencing with Marketing and collaborate with Sales and Customer Service.
- Contribute to product documentation, especially for Customer Service; track performance and recommend improvements based on data and customer feedback.
Qualifications
- 5 to 8 years of Product Management experience; B2C experience is preferred.
- Experience delivering digital and/or physical products across the full lifecycle.
- Proven experience managing and prioritizing product roadmaps and backlogs.
- Ability to translate strategy into concrete, prioritized, measurable initiatives.
- Strong influencing and cross-functional collaboration skills.
- Customer-centric mindset focused on customer value and user experience.
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