Product Manager
Role Overview
Lead development and continuous improvement of client registration, authentication, and onboarding across CFD and Crypto products.
Own the end-to-end experience from registration and account creation through identity verification, compliance approval, and client activation.
Work hands-on with Engineering, Design, Compliance, Risk, Operations, and business stakeholders.
Key Skills for This Role
Full Job Posting
Role overview
Lead development and continuous improvement of client registration, authentication, and onboarding across CFD and Crypto products.
Own the end-to-end experience from registration and account creation through identity verification, compliance approval, and client activation.
Work hands-on with Engineering, Design, Compliance, Risk, Operations, and business stakeholders.
Product ownership and delivery
- Own the backlog and roadmap for registration, authentication, and onboarding across CFD and Crypto platforms.
- Define product requirements, user stories, acceptance criteria, and business rules; prioritize by business impact, regulation, customer experience, and technical dependencies.
- Manage delivery from discovery and requirements through development, testing, release, and optimization.
- Ensure consistent onboarding across web and mobile while meeting product-specific requirements.
Registration and authentication
- Own email, password, social authentication, OTP verification, sign-in, and account recovery journeys.
- Define requirements for session management, device management, authentication security, and fraud prevention.
- Optimize registration to reduce friction and abandonment while retaining appropriate security controls.
- Manage account creation logic, duplicate account detection, client eligibility checks, and support for multiple brands, products, and regulatory entities.
Onboarding and verification
- Design and optimize onboarding for retail clients and, where applicable, professional and corporate clients.
- Own KYC requirements for identity verification, document collection, liveness checks, and address verification.
- Define onboarding questionnaires, suitability or appropriateness assessments, risk profiling, and client declarations.
- Manage onboarding statuses, rejection and resubmission scenarios, manual reviews, and exception handling.
- Coordinate third-party identity verification, KYC/AML, and fraud-prevention integrations; communicate progress and next steps to clients.
Regulation and conversion
- Translate regulatory requirements into product functionality with Compliance and Legal; support jurisdiction-specific eligibility, regulatory entity assignment, and disclosures.
- Support CFD- and Crypto-specific requirements, AML, sanctions and PEP screening, enhanced due diligence, consent, data protection, audit trails, and recordkeeping.
- Coordinate regulatory changes and implement them on time across platforms.
- Analyze onboarding funnels, identify friction and drop-offs, and optimize registration completion, KYC approval, and client activation.
- Collaborate with UX/UI designers, define and monitor KPIs and operational metrics, and run experiments using quantitative and qualitative data.
- Balance conversion optimization with regulatory compliance and risk management.
Qualifications and experience
- At least four years as a Product Manager or Product Owner; FinTech, online brokerage, Crypto, banking, or other regulated financial services experience is preferred.
- Experience owning digital registration, authentication, KYC, or client onboarding products.
- Understanding of CFD brokerage and/or Crypto trading products and onboarding requirements.
- Familiarity with KYC, AML, sanctions screening, client classification, and jurisdiction-specific regulations.
- Experience integrating third-party services and working with APIs; strong understanding of web and mobile product development.
- Ability to turn complex business and regulatory requirements into technical specifications and user stories.
- Agile experience using tools such as Jira and Confluence; strong analytical, problem-solving, and stakeholder-management skills.
- Excellent written and spoken English.
Why join
- The employer describes a global financial institution, competitive salary and benefits, professional growth opportunities, and a collaborative work environment.
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