Product Manager, Automotive
Skills
About This Role
1. Product Strategy & Commercial Ownership
- Define the product roadmap for automotive logistics services in line with market demand.
- Support revenue growth and profitability through differentiated offerings.
- Align services with emerging industry and consumer trends, while aligning with company strategy and business priorities
2. Cross-Functional Collaboration
- Work closely with operations to align customer and market needs with existing capabilities, while identifying and addressing service gaps.
- Partner with Finance on costing, pricing, and margin visibility.
- Support the Commercial teams with product value propositions, service narratives, and collateral tailored to the portfolio and its customers.
3. Service Catalogue & Customer Value
- Maintain a clear catalogue of automotive logistics solutions.
- Identify opportunities to enhance or expand service categories.
- Ensure services meet customer needs across import, distribution, and aftersales.
4. Digital Integration & Tech Enablement
- Define tech and integration requirements based on customer and market needs.
- Prioritize digital capabilities that enable scalability, visibility, and customer value.
- Collaborate with Tech teams to ensure solutions align with the product roadmap.
5. Customer Experience & Differentiation
- Define customer experience standards for the vertical in line with brand and market expectations.
- Identify and prioritize gaps in service experience to inform roadmap decisions.
- Benchmark Starlinks offerings against industry best practices and translate them into differentiated offerings.
6. Data, Analysis & Performance
- Track performance metrics such as SLA adherence and utilization.
- Use insights to recommend service improvements.
- Contribute to business cases for investment decisions.
Job Requirements
- Bachelor's degree in Supply Chain, Engineering or related field.
- Minimum 5-7 years in product, operations, or commercial roles within automotive logistics or supply chain.
Behavioral Competencies
- Ethical Practice
- Communication
- Health, Safety and Environment
- Accountability
- Proactiveness
- Collaboration
- Technology Advocacy
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