Product Lead B2C
Role Overview
The experienced B2C Product Lead shapes B2C products across multiple countries.
Key Skills for This Role
Full Job Posting
About the company
Platinumlist provides online event guides and ticketing solutions and has operated in the Gulf region since 2009.
The company serves events across the UAE, Saudi Arabia, Oman, Bahrain, and other countries.
About the role
The experienced B2C Product Lead shapes B2C products across multiple countries.
Key responsibilities
- Define product strategy and roadmaps in alignment with organizational objectives and senior stakeholders.
- Lead the B2C team and support the growth of the product team.
- Develop differentiated products and services for key markets.
- Monitor product operations and growth to support data-informed decisions.
- Collect and align business requirements, including executive input.
- Partner with product development teams through design, build, test, release, and maintenance.
- Use product analytics in planning; communicate project status and run A/B tests to improve conversion.
- Create and adapt roadmaps; prioritize by strategic impact, user value, and ROI; translate company objectives into product goals.
- Negotiate requirements, timelines, and resources with internal teams and external partners.
- Conduct user interviews, focus groups, or usability testing; create personas and user journeys.
- Identify market gaps, monitor competitors, and find strategic growth opportunities.
Requirements
- 4–5+ years of product-management experience; B2C e-commerce, ticketing, or travel experience is preferred.
- 1–2+ years of experience in a lead role.
- English and Russian proficiency are mandatory.
- Experience with A/B testing and agile planning, development, and communication tools such as JIRA and Slack.
- Experience working with a distributed and remote team.
- Strong business, technology, and UX judgment; ability to use quantitative and qualitative metrics.
- Experience delivering platform-wide solutions across teams is advantageous.
- Ticketing platform, e-commerce, and marketplace experience is advantageous.
- Experience with AI agents and LLM models is advantageous.
- Ability to interpret data in Google Analytics, Metabase, Looker Studio, and Excel or Google Sheets.
- Understanding of web applications, including APIs, front-end frameworks, hosting, and cloud services.
- Ability to collaborate across design, development, QA, marketing, finance, and operations and lead stakeholder discussions.
Benefits
- The company offers a dynamic and inclusive work environment and the opportunity to contribute to the entertainment industry.
- Relocation assistance or a remote-working format may be available.
- Competitive salary and benefits are mentioned, without a stated amount or pay cadence.
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