Product Business Analyst
Role Overview
The Senior Business Analyst is a senior analytical voice across product thinking, commercial analysis, and delivery execution.
The role leads complex, high-risk initiatives, sets standards for analysis, and manages or develops other Business Analysts.
The post supports The Sun Customer Product team across its website, mobile app, and membership products.
Key Skills for This Role
Full Job Posting
Role overview
The Senior Business Analyst is a senior analytical voice across product thinking, commercial analysis, and delivery execution.
The role leads complex, high-risk initiatives, sets standards for analysis, and manages or develops other Business Analysts.
The post supports The Sun Customer Product team across its website, mobile app, and membership products.
Day-to-day responsibilities
- Own discovery from problem definition through a build-ready solution for complex initiatives.
- Build executive stakeholder relationships, align squads using evidence, and lead workshops to agree goals, priorities, and scope.
- Define and embed analysis templates, methodologies, and metric-accountability frameworks.
- Manage or mentor Business Analysts, developing product thinking, AI fluency, post-launch validation, and commercial framing.
- Coordinate priorities with the Lead Business Analyst and direct analytical effort to high-value initiatives.
- Keep logic and decisions consistent across initiatives to avoid downstream issues for other teams.
- Frame recommendations around revenue impact, cost trade-offs, and business opportunity to steer roadmaps and product decisions.
- Use AI in daily analysis and identify opportunities to improve analytical speed and quality.
What the employer is looking for
- Experience leading discovery analysis on complex, high-risk product initiatives and turning ambiguous problems into executable logic and requirements.
- Ability to build trusted relationships with executive stakeholders and drive decisions on high-stakes commercial trade-offs.
- Experience managing and developing Business Analysts and shifting practice toward higher-value, product-led analysis.
- Strong analytical literacy linking findings to revenue, cost to serve, and business opportunity, with clear communication to non-analytical audiences.
- Experience improving team or programme standards, templates, or methodologies.
- Ability to prioritize analytical effort for greatest impact and use competitor intelligence in strategic decisions.
- Advanced, demonstrable use of AI tools in analytical work, including building or formalising AI workflows or productivity standards.
Team and products
The Sun’s digital product teams develop and enhance The Sun Website, The Sun Mobile App, and The Sun membership products.
The cross-functional programme works to improve customer experience, platforms, and operational tools for teams.
The Senior Business Analyst partners with Technology, Marketing, and other Customer teams across the subscriber lifecycle.
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