Analyst, IAM and Collaboration

Role Overview The IAM Analyst is a specialized role focused on managing secure access to

enterprise applications and networks.

As a key member of the Identity and Access Management

team, you will play a vital role in employee lifecycle events—ensuring that all personnel have

the appropriate, secure access necessary to be productive.

This role requires a strong blend of

technical expertise, operational discipline, and excellent interpersonal skills to collaborate

effectively across global teams.

• Manage Access Lifecycles: Execute user onboarding, offboarding, and role-change

access provisioning for employees and Contingent Workers (CWRs).

• System Administration: Perform administrative maintenance on security applications

and systems, ensuring all related documentation and Standard Operating Procedures

(SOPs) are accurate and up to date.

• Process Improvement: Act as a liaison between the provisioning and technical tiers,

continuously identifying and implementing solutions to refine and automate provisioning

workflows.

• M&A Support: Participate in strategic IAM activities and system integrations to support

business mergers, acquisitions, and divestitures.

• Persona Management: Develop, maintain, and audit role-based access control (RBAC)

user personas.

• Compliance & Auditing: Participate in SOX auditing activities, ensuring that access

controls remain strictly compliant with governing security standards and corporate

policies.

• Escalation Support: Serve as a technical escalation point for the IT Service Desk,

troubleshooting and resolving complex, IAM-related support tickets and ad-hoc

analyses.

• Education: Bachelor’s Degree in an Engineering, Information Technology, or related

field (or an equivalent combination of education and hands-on experience).

• Domain Expertise: A detailed understanding of application authorization, end-to-end

account provisioning, and Identity Lifecycle Management (including granting and

terminating access across network components and applications).

• Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve

complex application, connectivity, and security issues.

• Communication & Collaboration: Excellent written and verbal communication skills,

with a proven ability to interface and coordinate work efficiently with global business

colleagues and external vendors.

• Time Management: Ability to successfully balance, prioritize, and execute multiple tasks

in a fast-paced environment.

Applications & Platforms Experience Hands-on experience with the following technologies is

strongly preferred:

• HRIS / ITSM: Workday, ServiceNow, PeopleSoft (experience with specific PeopleSoft

modules is a plus)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic.

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This job is posted with NTS Technology Services Pvt.

Ltd.