Principal Software Engineer - Zynque

Job Title: Principal Software Engineer - Zynque Location: Toronto (Onsite/ Hybrid) Job Type: Full-Time Hiring Timeline: Immediate Reporting Line: General Manager at Zynque Existing Vacancy: Yes Application Deadline: Open until Filled Salary Range : $175 – $210K CAD per year (negotiable)

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.

We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.

Zynque is FIQ's integration platform (iPaaS) for supply chain and logistics. After a year of development, it is live in production with active customers onboarding, and it now needs to grow into an enterprise-grade, high-throughput platform.

This is not a greenfield role, and it is not a maintenance role. It is a scale-up role: take a young production platform and harden it into a system that enterprises trust with their operations. You will own the architecture as it evolves under real load, with real customers, while the platform keeps shipping.

Built or scaled an integration platform, ETL/data pipeline product, or API platform (connectors, transformation pipelines, webhooks)

Kafka or similar streaming infrastructure at scale

Supply chain or logistics systems exposure (WMS, OMS, TMS, EDI integrations)

AI-assisted engineering workflows; AI is deeply embedded in how we build

Experience shipping AI/LLM-driven capabilities in production (rag, generation pipeline, agentic workflows)

30: Deep command of the codebase and production topology; shipping to production; documented view of the top scaling and reliability risks

60: First major scaling or reliability improvements live; observability and SLO baseline established

90: Enterprise-readiness roadmap owned and in motion; measurable gains in throughput, latency, or stability

Platform uptime and reliability

Throughput and latency under growing customer load

Customer and integration onboarding velocity

Incident frequency and time to recovery

Enterprise scalability readiness

At Fulfillment IQ, we don’t just build supply chain solutions. We build careers, friendships, and unforgettable experiences.

We believe in giving our senior technical leaders real ownership, real influence, and the opportunity to shape platforms that power real-world logistics operations.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Here’s what makes working with us a rewarding experience:

Work That Matters Build systems that directly impact global commerce and supply chain performance.

Career Growth That Matters We invest in mentorship, leadership development, learning budgets, and long-term career growth.

Flexibility to Thrive We support remote and hybrid work models by offering multiple office locations to help you perform at your best.

We Celebrate You From team wins to work anniversaries, we recognize impact, celebrate milestones and reward performance.

A Collaborative Culture Work alongside talented engineers, product leaders, and award-winning domain experts who value ownership, transparency, and high standards.

FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact [email protected].

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact [email protected] and we will work with you to meet your needs.

Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here , and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: [email protected].

Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

Website: fulfillmentiq.com

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