Manhattan WMOS/MAWM Solution Architect

Experience working within complex enterprise implementation programs involving multiple workstreams and technology teams.

Strong ability to manage technical risks, assumptions, dependencies, and design decisions.

Strong client-facing communication and stakeholder management skills.

Comfortable working directly with CIO/IT leadership, WMS teams, warehouse operations, enterprise architects, integration teams, and automation partners.

Ability to communicate complex technical concepts to both technical and non-technical stakeholders.

Demonstrated ability to influence stakeholders and drive alignment when there are competing requirements or design opinions.

WMOS solutions are well-designed, scalable, supportable, and aligned with business objectives.

Configuration teams consistently deliver against approved designs and templates.

Unnecessary customization is minimized through strong solution governance.

Integration and automation dependencies are identified early and effectively managed.

Design decisions are clearly documented and understood across the program.

Client stakeholders view the Design Lead as a trusted WMOS advisor.

Projects achieve high-quality outcomes through design, testing, go-live, and hypercare.

FIQ builds reusable Manhattan assets, methodologies, and talent that improve delivery quality and efficiency across future programs.

Design, build, and go-live milestone adherence on assigned engagements.

Quality of configuration output and alignment with approved design.

Number of extensions kept to the minimum necessary, with documented justification.

Integration interfaces defined and validated on schedule with client IT teams.

Defect trends and resolution speed during SIT/UAT.

Client satisfaction, repeat business, and account expansion.

Contributions to practice growth, including reusable assets, consultant development, and pre-sales support.

At Fulfillment IQ, we don't just build supply chain solutions; we build long-term careers.

We believe in giving our people real ownership, real influence, and meaningful responsibility. Whether you're leading a client relationship, shaping a solution, or building internal capability, your decisions have a visible impact.

We operate with a high-trust, high-standards culture that values clear thinking, collaboration, and accountability without unnecessary hierarchy or bureaucracy.

Work That Matters. You'll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.

Career Growth That Matters. We invest in mentorship, leadership development, and continuous learning, supporting both vertical growth and long-term career progression.

Flexibility to Thrive. We support remote and hybrid work models, flexible schedules, and trust our teams to manage their time responsibly.

We Celebrate Impact. From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.

A Collaborative Culture. You'll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.

Perks You'll Appreciate

Employee Health: Comprehensive health and dental coverage for you and your family

Time Off: Competitive paid time off and flexible leave policies

Retirement: Retirement savings programs and employer contributions

Professional Growth: Dedicated learning and development budget

Flexible Work: Remote and hybrid work options

Perks: Equipment and workstation allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable

Community Engagement: Team events, meetups, and company offsites

Use of Artificial Intelligence in Hiring

FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact [email protected].

Accommodations

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact [email protected], and we will work with you to meet your needs.

Candidate Privacy

Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, at https://fulfillmentiq.com/candidate-privacy-notice/. This includes the use of AI-assisted screening described above. By applying, you acknowledge this notice. Questions: [email protected].

Equal Opportunity

Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

Website: fulfillmentiq.com

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