Principal Product Manager Platform and Integration Healthcare

Essential Duties & Responsibilities

• Define and own the strategy, roadmap, and execution for foundational platform capabilities, including shared services, workflow orchestration, and enterprise integration solutions
• Own capabilities that coordinate work across people, processes, systems, and data, ensuring HarmonyCares can deliver consistent, scalable, and efficient care operations
• Develop a deep understanding of user needs, business processes, and operational workflows to identify opportunities that improve experience, reduce friction, and drive meaningful business outcomes
• Partner with operational and clinical stakeholders to design workflows that balance user experience, operational effectiveness, and scalability
• Drive the evolution of platform and orchestration capabilities that enable scalable, automated workflows across clinical, operational, and administrative functions
• Define and prioritize platform investments that increase automation, reduce operational friction, and enable HarmonyCares to scale without proportional increases in complexity or cost
• Drive investment prioritization decisions across platform services by balancing technical strategy, operational needs, business impact, and organizational capacity
• Establish reusable platform capabilities that accelerate delivery across multiple product teams and business functions
• Develop and execute integration strategies across internal systems and external technology partners
• Drive adoption of platform and orchestration capabilities by ensuring solutions meet the needs of product, operational, and clinical stakeholders
• Align platform and integration initiatives with organizational goals, business priorities, and product roadmaps
• Drive cross-functional alignment across technology, operations, clinical, and business stakeholders
• Establish success metrics and monitor platform performance, reliability, adoption, and operational outcomes
• Support innovation by enabling new products, technologies, automation capabilities, and AI-driven solutions through robust platform foundations
• Translate complex technical and architectural concepts into clear business outcomes and measurable value
• Serve as a strategic leader and trusted advisor for platform-related investments and priorities
• This is an overview of the duties, responsibilities and requirements for this position. Employees will be required to perform other job-related assignments as requested.

In this role you may work with. . .

Required Knowledge, Skills, and Experience

• Bachelor’s degree in computer science, Engineering, Information Systems, Business, Healthcare Administration, or a related field, or equivalent combination of education and relevant professional experience
• 7+ years of product management experience, including at least 3 years focused on platform, infrastructure, integration, or enterprise technology products
• 3+ years of experience in healthcare technology (Healthcare IT), including enterprise systems, integrations, data platforms, operational technology solutions, or experience in other highly regulated industries
• Prior experience owning enterprise platforms, APIs, integrations, or technical products within complex environments
• Prior experience working closely with engineering teams to deliver scalable technology solutions
• Strong understanding of enterprise systems, APIs, integration platforms, and interoperability concepts
• Ability to understand and reason about distributed systems, service architecture, data flows, and workflow orchestration
• Knowledge of platform reliability, observability, scalability, monitoring, and operational excellence practices
• Experience balancing technical debt, infrastructure investments, and business-driven feature delivery
• Strong analytical, problem-solving, communication, and stakeholder management skills
• Familiarity with cloud-native platforms and modern software development practices preferred

Preferred Knowledge, Skills and Experience

• Master’s degree in business administration, Computer Science, Engineering, or a related field
• Relevant, hands-on experience working in a healthcare technology or services setting
• Prior experience supporting AI, automation, analytics, or machine learning initiatives through platform enablement
• Prior experience designing or managing API-driven and event-driven architectures
• Certifications in Product Management, Agile methodologies, cloud platforms, or related disciplines