Principal Enterprise Architect, Retail Systems
Role Overview
As the Principal Enterprise Architect for Core Retail Systems, you will shape the technology foundation that enables ADUSA's omnichannel grocery strategy across stores, e-commerce, loyalty, merchandising, supply chain, fulfillment, customer engagement, and enterprise platforms. Your contributions will advance the platforms that power retail operations, customer engagement, digital commerce, loyalty, merchandising, supply chain, and store fulfillment.
Key Skills for This Role
Full Job Posting
Introduction
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Position Summary
As the Principal Enterprise Architect for Core Retail Systems, you will shape the technology foundation that enables ADUSA's omnichannel grocery strategy across stores, e-commerce, loyalty, merchandising, supply chain, fulfillment, customer engagement, and enterprise platforms. Your contributions will advance the platforms that power retail operations, customer engagement, digital commerce, loyalty, merchandising, supply chain, and store fulfillment.
Position Summary
This role requires a rare blend of strategic vision, architectural expertise, and a passion for innovation. You'll craft enterprise roadmaps that influence long-term strategy while ensuring solutions remain flexible, scalable, and aligned to the ever-changing needs of customers. By bridging business and technology, you'll enable platforms that don't just support retail-they redefine it.
Schedule
- Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC, Chicago, IL, & Quincy, MA.
Work Authorization
Applicants must be currently authorized to work in the United States on a full-time basis.
Strategy
Aligns enterprise technology strategy and multiyear roadmaps to business objectives, omnichannel growth
Defines enterprise blueprints that synthesize business, customer journey, information, application, integration, infrastructure, data, and security viewpoints across store, digital, fulfillment, loyalty, and enterprise capabilities.
Architecture
Establishes architecture principles, reference architectures, technology standards, and rationalization guidelines.
Chairs enterprise design authority/governance to guide decisions on scope, quality, risk, and total cost of ownership.
Measures the value of enterprise architecture services; reports outcomes, adoption, and technical debt trends.
Management
Advises executives on industry trends and emerging technologies; shapes build/buy/retire decisions.
Mentors' principal/solution/domain architects; raises architecture maturity, methods, and tooling across Tech.
Drives alignment across major transformation initiatives, ensuring architecture consistency across portfolios, domains, and strategic programs.
Teamwork
Partners with product, engineering, and platform leaders to embed architecture practices into delivery, ensuring solutions adhere to enterprise standards and long-term technology strategy.
Education
Bachelor's degree or equivalent years of work experience.
Experience
12+ years in architecture with demonstrated leadership across complex, multi domain portfolios. Experience with architecture frameworks (e.g., TOGAF), modeling (e.g., ArchiMate/UML), and portfolio governance.
Background spanning cloud, data, integration, security, and end user domains. Experience architecting omnichannel retail capabilities across store systems, e-commerce, loyalty, merchandising, supply chain, fulfillment, customer engagement, and enterprise platforms.
Knowledge
Expertise in enterprise architecture practices (principles, standards, governance), roadmap development, and cost/value modeling. Strong understanding of GenAI & Agentic patterns, including RAG, fine-tuning, prompt engineering, agent orchestration, and model serving approaches. Experience with modern retail architecture patterns, including API-led integration, event-driven architecture, master/reference data, inventory visibility, order orchestration, and platform rationalization.
Skills
- Exceptional communication, executive influence, and decision framing skills.
- Demonstrated ability to connect business strategy, customer journeys, operational processes, data flows, and technology platforms into executable architecture roadmaps.
- Ability to evaluate technology investments through both business and architecture lenses, including customer experience, operational resilience, speed to market, platform reuse, and total cost of ownership.
- Bachelor's degree or equivalent years of work experience.
- 12+ years in architecture with demonstrated leadership across complex, multi domain portfolios.
- Expertise in enterprise architecture practices (principles, standards, governance), roadmap development, and cost/value modeling.
- Strong understanding of GenAI & Agentic patterns, including RAG, fine-tuning, prompt engineering, agent orchestration, and model serving approaches.
- Experience with architecture frameworks (e.g., TOGAF), modeling (e.g., ArchiMate/UML), and portfolio governance.
- Background spanning cloud, data, integration, security, and end user domains
- Experience architecting omnichannel retail capabilities across store systems, e-commerce, loyalty, merchandising, supply chain, fulfillment, customer engagement, and enterprise platforms.
- Experience with modern retail architecture patterns, including API-led integration, event-driven architecture, master/reference data, inventory visibility, order orchestration, personalization, and platform rationalization.
About Ahold Delhaize USA
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Join our Talent Community to stay updated on opportunities with Ahold Delhaize USA. You’ll be the first to know about new positions that match your career aspirations. To join, click here: Talent Community - Ahold Delhaize USA (careerswithus.com) .
Working at Ahold Delhaize USA
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business. Learn More About Our Benefits - Click Here
Legal Disclaimer
Ahold Delhaize USA is an equal opportunity employer.
Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click here to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Ahold Delhaize USA.
Our employees and prospective employees are treated with respect and dignity. As an equal opportunity employer, we comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
We provide reasonable accommodations to applicants and employees with disabilities. If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at [email protected].
About Ahold Delhaize USA
The U.S. service division for a global grocery retailer.
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