Principal Business Process Analyst

Position Summary

Workflow Analysis and Redesign

• Analyze talent processes end to end, identifying work requiring human judgment and work that is administrative, redundant, redesignable, or automatable.
• Facilitate current-state mapping and future-state design with business leaders, hiring managers, recruiters, HR partners, and subject matter experts.
• Specify work sequence, decision rights, automation touchpoints, and human involvement in workflow blueprints.
• Ensure process redesign precedes technology decisions and challenge proposals to automate a process before redesigning it.

Design Leadership

• Translate workflow blueprints into specifications for product, IT, and vendor teams.
• Develop and refine a workflow redesign method that can be reused across programs.

AI Agent Requirements and Design

• Identify workflow steps where AI agents or automation can replace, accelerate, or improve work; specify agent actions, supported decisions, data needs, and human oversight.
• Provide actionable briefs to the Insights and AI Automation Lead, and partner during build and testing to resolve deviations from design intent.
• Design connections between agent outputs and adjacent steps, escalation triggers, and behavior when automation fails or produces unexpected results.

System and Platform Alignment

• Work with product and IT partners to ensure workflow designs fit existing technology, including Oracle HCM, and account for platform capabilities and constraints.
• Redesign Oracle-enabled approvals, self-service, data handoffs, and manager actions; surface limitations requiring workarounds or technology roadmap escalation.
• Include colleague and manager experience in workflow design, alongside process efficiency.

About TriNet

Requirements

• Experience leading end-to-end workflow analysis and redesign for talent processes.
• Ability to facilitate workflow-mapping and design sessions with business leaders, hiring managers, recruiters, HR partners, and subject matter experts.
• Ability to translate workflow blueprints into actionable specifications for product, IT, and vendor teams.
• Ability to define AI agent and automation requirements, including decisions, data needs, human oversight, and escalation behavior.
• Ability to partner on build and testing to ensure deployed tools reflect the intended design.
• Knowledge of Oracle HCM capabilities and constraints for workflow design.