Principal Business Analyst (Identity)
Role Overview
Principal Business Analyst (Identity) role within a digital consultancy serving public and private sector clients.
Works with multidisciplinary data, design, product, delivery, analysis, and engineering teams.
Acts as a Principal Consultant, bringing business analysis expertise, product thinking, and practical Identity experience.
Identity service-line demand spans bids, discovery, and active delivery; the role builds senior capability.
Key Skills for This Role
Full Job Posting
About the role
Principal Business Analyst (Identity) role within a digital consultancy serving public and private sector clients.
Works with multidisciplinary data, design, product, delivery, analysis, and engineering teams.
Acts as a Principal Consultant, bringing business analysis expertise, product thinking, and practical Identity experience.
Identity service-line demand spans bids, discovery, and active delivery; the role builds senior capability.
Role responsibilities
- Lead Identity business analysis across discovery, assessment, and delivery, helping clients frame complex problems and agree outcomes.
- Shape product and service direction, managing high-level scope, backlogs, strategic risks, and delivery approaches.
- Build senior client relationships, mediate competing priorities, and guide teams toward clear options.
- Support bids, proposals, RFPs, and pre-build assessments requiring technical Identity knowledge.
- Line-manage, coach, and mentor Business Analysts; foster internal Identity capability through community activity and guidance.
Identity and IAM expertise
- Strong practical experience in IAM, digital identity, and identity architectures.
- Experience across customer, workforce, and non-human identity, including Agentic AI.
- Confidence with verification (GPG45), authentication (MFA), authorization (RBAC/ABAC/PBAC), JML lifecycle management, IGA, SSO/federation, and Zero Trust fraud prevention.
- Familiarity with major identity tools including Okta, Ping, SailPoint, iProov, Entrust, and OneLogin, and native cloud capabilities from Microsoft Entra, AWS, and Google.
Consultancy and practice capabilities
- Build senior client relationships and translate technical concepts for non-technical audiences.
- Turn ambiguity into recommendations, manage risks and dependencies, and support product-prioritization trade-offs.
- Collaborate across product, delivery, architecture, and engineering teams.
- Coach Business Analysts, support recruitment, share project learnings, and help develop internal Identity capability.
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