Principal Account Manager - Digital Solutions

Role Overview

Responsibilities

• Own and lead relationships with key accounts in the region as primary point of contact for the Connected Industrial business.
• Develop and execute strategic account plans driving customer satisfaction, digital adoption, and business growth.
• Engage executive-level stakeholders to build trust and position Honeywell as a long-term digital transformation partner.
• Identify and qualify growth opportunities within existing accounts and drive expansion strategies into revenue.
• Collaborate with marketing, project, and aftermarket support teams to deliver end-to-end solutions.
• Conduct market research and analyze industry trends to inform account and sales strategies.
• Lead workshops, demonstrations, and presentations to educate customers on digital offerings.
• Monitor account performance and key metrics against targets and prepare reports for senior management.
• Use CRM tools to maintain accurate customer records, opportunities, and forecasts.
• Represent Honeywell at industry conferences and events.

Qualifications

• Bachelor's degree in Engineering (Chemical/Mechanical/Instrumentation) or a related field; MBA preferred.
• Minimum of 15 years of experience in key account management or sales within the industrial sector.
• Proven track record of managing complex accounts and driving growth in IT/OT technologies.
• Strong understanding of industrial IoT, automation, and data analytics.
• Excellent communication, negotiation, and interpersonal skills with ability to influence at executive level.
• Proficiency with Salesforce (SFDC) and the Microsoft Office suite.

Desired Skills

• Strong analytical skills with ability to interpret data and make informed decisions.
• Understanding of process domains such as Oil & Gas, Refining, and Petrochemicals.
• Innovative mindset with a passion for emerging technologies in the industrial space.
• Ability to work independently as well as collaboratively within a team.
• Strong organizational skills with ability to manage multiple accounts simultaneously.

About Honeywell