Presales Engineer

About This Role

Company Description

Regency Technology, established in 2012, is a Qatar-based provider of innovative Information Technology and Communication Solutions. The company specializes in IT infrastructure, Unified Communications, Audio Visual, Server & Storage, and Physical & Network Security solutions. Known for delivering cost-effective and robust end-to-end solutions to meet the needs of modern enterprises, Regency Technology exclusively works with Cisco products, ensuring reliable and trusted networking solutions. Their certified network engineers and strategic partnerships enable them to assess organizational IT needs and design effective, tailored solutions.

Key Responsibilities:

• Collaborate with the sales team to understand client needs and develop tailored IT and ELV solutions.
• Conduct technical assessments, feasibility studies, and site surveys.
• Design end-to-end solution architectures covering networking, security, ELV systems, telephone systems, and data center infrastructure.
• Prepare detailed technical proposals, system diagrams, cost estimates, and presentations for clients.
• Conduct product demonstrations, proof-of-concept (POC) sessions, and workshops for clients.
• Respond to Requests for Proposals (RFPs), Requests for Information (RFIs), and technical inquiries.
• Advise clients on technology trends, best practices, and scalable solutions.
• Coordinate with vendors and partners to evaluate products, negotiate technical terms, and source solutions.
• Support the sales team in identifying opportunities for value-added solutions and cross-selling services.
• Develop and maintain technical documentation, solution templates, and knowledge base for internal use.
• Collaborate with project delivery teams to ensure proposed solutions are implementable and meet client requirements.
• Provide ongoing technical guidance during project implementation, including installation, configuration, and integration.
• Assist in risk assessment and mitigation for proposed solutions.
• Evaluate competitor solutions and provide input for strategic positioning.
• Participate in client meetings, technical discussions, and workshops to build credibility and trust.
• Continuously improve presales processes, workflows, and technical capabilities.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Engineering, Electronics, or related field.
• Proven experience in a presales or technical solutions role within IT and ELV domains.
• Strong understanding of networking, cybersecurity, ELV systems, telephone solutions, and data center infrastructure.
• Ability to create high-level and detailed technical designs and presentations.
• Knowledge of Qatar regulatory standards and industry best practices is a plus.

Preferred Certifications:

• Cisco (CCNA/CCNP)
• CompTIA Network+ / Security+
• Microsoft Certifications (Azure, M365, etc.)
• ELV / Structured Cabling / IP Telephony certifications

Skills & Competencies:

• Excellent technical and problem-solving skills
• Strong communication, presentation, and interpersonal skills
• Ability to work independently and collaboratively with sales and engineering teams
• Customer-focused with the ability to translate technical solutions into business value