Pre-Sales Engineer
Role Overview
Advise and coordinate with the Sales team on technical issues related to account penetration, pre-sales implementations, solution design, and training.
Build strong relationships with partners and customers while driving business through technical initiatives.
Key Skills for This Role
Full Job Posting
Job Scope
Advise and coordinate with the Sales team on technical issues related to account penetration, pre-sales implementations, solution design, and training.
Build strong relationships with partners and customers while driving business through technical initiatives.
Main Duties and Responsibilities
- Provide technical and solution design expertise for data center site preparation products and services.
- Develop account penetration strategies and product, service, and sales plans with the Sales team.
- Qualify opportunities and support technical qualification, solution proposals, high-level designs, and demonstrations.
- Manage proofs of concept and requests for proposals and support opportunity closure.
- Lead technical sales calls and complete pre-sales documentation accurately and promptly.
- Develop content and train and support Ivanti partners and customers.
- Respond to after-hours support queries during assigned rotations and escalate issues when needed.
- Use Salesforce CRM for lead, opportunity, and deal registration management.
Education
- Bachelor's degree in computer engineering, computer science, or another related field.
Experience
- At least 3 years of relevant experience.
Technical Expectations
- Understand Uptime Institute Tier certification and provide complete data center solutions.
- Understand TIA requirements for data center solutions.
- Multitask, work under pressure, meet deadlines, and maintain high-quality work.
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