Popeyes - RESTAURANT MANAGER

Position summary

People and internal service

• Recruit, select, train, develop, and evaluate employees; maintain staffing and develop internal management and Team Leader candidates.
• Ensure workstation training systems are implemented and followed by managers and crew.
• Foster a clean, safe, employee-friendly workplace; motivate employees, recognize performance, and treat employees with respect.
• Follow company systems and comply with state and federal labor laws.

Guest service and operations

• Manage daily operations to deliver strong restaurant performance, excellent guest service, and consistent food quality and safety.
• Train and hold teams accountable to brand systems and procedures; review practices and make improvements to the guest experience.
• Stay visible to guests, respond professionally to complaints, and ensure concerns are resolved.
• Maintain restaurant cleanliness, maintenance, and brand image.

Sales and financial performance

• Use management information and operational and financial reports to analyze results, identify trends, and develop action plans.
• Focus on increasing sales and profitability, monitor costs, and adhere to budgets and restaurant goals.
• Consider the cost-benefit effect of financial decisions and protect the brand.

Selection skills and qualities

• Demonstrate integrity, honesty, ethical standards, respect, active listening, and clear, timely communication.
• Motivate, train, coach, and provide development opportunities and performance feedback to employees.
• Show passion for guest service, food quality, food safety, and cleanliness.
• Adjust to changing demands and priorities, manage conflict, remain calm under pressure, and support change initiatives.
• Use systems and perform duties within established structures.

Compensation

• Hourly compensation is listed at $23–$30.