Jack In The Box - ASSISTANT RESTAURANT MANAGER
Role Overview
Manages restaurant operations alongside or in the absence of the Restaurant Manager.
Accountable for service, sales, profitability, policy compliance, and the restaurant's brand promise.
Key Skills for This Role
Full Job Posting
Position summary
Manages restaurant operations alongside or in the absence of the Restaurant Manager.
Accountable for service, sales, profitability, policy compliance, and the restaurant's brand promise.
Internal service and team leadership
- Recruit, select, train, develop, and evaluate employees; monitor staffing and ensure workstation training systems are followed.
- Identify and develop internal candidates for management and team leader roles.
- Motivate and inspire employees, recognize performance, and provide timely feedback.
- Maintain a friendly, fun, clean, and safe working environment and comply with labor laws.
Guest service and restaurant operations
- Ensure guests receive excellent service and food quality through training and team accountability.
- Monitor compliance with restaurant procedures and food safety requirements; modify practices to improve the guest experience.
- Maintain visibility and interaction with guests, respond professionally to concerns, and ensure positive resolution.
- Maintain consistent food quality, guest service, and restaurant cleanliness.
Business performance
- Review operational and financial performance reports, identify trends, and consult with management on improvement plans.
- Use data to analyze business results and execute plans to increase sales and profitability.
- Monitor costs and adherence to budgets and restaurant goals.
Skills and qualities
- Demonstrates integrity, honesty, ethical standards, and respect for employees and guests.
- Communicates clearly and promptly, listens actively, and remains calm under pressure.
- Motivates, trains, coaches, and develops employees; provides timely performance feedback.
- Focuses on guest perspectives and delivers consistent quality service in a fast-paced environment.
- Demonstrates concern for food quality, safety, and restaurant cleanliness.
- Adjusts to changing demands and priorities and supports change initiatives.
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