PMO Manager

Role overview

Business analysis and transformation

• Define business problems, objectives, requirements, and expected outcomes with business owners.
• Assess processes and operating models to identify gaps, improvement opportunities, and transformation requirements.
• Support business cases, solution options, requirements, and recommendations where needed.
• Translate requirements into initiatives, deliverables, workstreams, and implementation plans; challenge assumptions.
• Support implementation, adoption, and operational transition of new processes, systems, or operating models.

Project management and execution

• Develop and manage project scope, plans, timelines, milestones, deliverables, and dependencies.
• Establish project governance, stakeholder structures, and communication plans.
• Coordinate cross-functional teams and drive actions to completion.
• Manage risks, issues, changes, and dependencies, with timely escalation.
• Track delivery against agreed objectives and expected business outcomes.

Stakeholder alignment

• Partner with business owners and functional teams across the organization.
• Facilitate workshops to support decisions, resolve issues, and establish cross-functional alignment.
• Communicate with senior and executive stakeholders.
• Transition project deliverables into business-as-usual operations.

Education and experience

• Bachelor’s degree in Business Administration, Engineering, Operations, Marketing, or a related field.
• 3–6 years of experience in project management, transformation, business improvement, consulting, business development, or similar roles.
• Demonstrated experience managing cross-functional projects and driving business or operational improvements.
• Automotive, distribution, dealership network, or similar operational experience is preferred.
• Exposure to Sales, Digital Marketing, Strategy, Customer Experience, Operations, or Aftersales is preferred.

Skills and certifications

• Strong project management fundamentals, business analysis, analytical thinking, and problem-solving capability.
• Ability to structure initiatives and translate business challenges into requirements and implementation plans.
• Strong commercial and operational awareness; communication, facilitation, stakeholder management, presentation, and technical writing skills.
• PMP, PRINCE2, Agile, or equivalent project management certification is preferred.
• Core competencies include strategic thinking, project execution, change management, process improvement, and conflict resolution.