Platform Desktop Engineering Manager

The Platform Desktop Engineering team is a new team within Core Infrastructure, responsible for the platform desktop.

As Platform Desktop Engineering Manager, you will build and lead the team, taking accountability for the availability, security and evolution of the platform desktop service.

This is a hands-on management roles requiring strong technical knowledge of Linux environments. You will stay close to the build pipeline, provisioning tooling and security posture, enabling you to review technical decisions, assess risk and hold partner teams and vendors to account.

The role had a broad remit, spanning image builds, provisioning, security, monitoring and hardware. You will establish the team’s standards and priorities from the ground up, protecting engineers’ focus and making clear decisions about scope.

Working closely with Linux Engineering, Security and wider infrastructure teams, you will foster a collaborative environment where engineers are encouraged to challenge, contribute ideas and act on them.

Hiring, onboarding and developing Platform Desktop Engineers, including objectives, feedback and career development

Managing service performance, including availability, estate health, patching, provisioning and user experience

Owning the support model, including service levels, request and incident management and escalation paths

Balancing operational demands with planned engineering work and longer-term priorities

Delivering the estate roadmap across image builds, provisioning tooling, automation and hardware refreshes

Overseeing change management, communications and post-incident improvements

Defining and reporting metrics that provide visbility of service performance and estate health

Managing capacity, budget and hardware lifecycle across physical and virtual resources

Working with Linux Engineering, Security, Identity, Tech Support and other partner teams to manage dependencies and escalations

Supporting joiner, mover and leaver processes in partnership with HR

The ideal candidate will have the following skills and experience:

Experience leading an infrastructure, platform or endpoint engineering team

Strong hands-on Linux expertise, including package management, performance troubleshooting and log analysis

Good understanding of CI/CD pipelines for OS image creation using tools such as Dagger, Packer, Jenkins or Bash

Experience supporting bare metal and VM provisioning at scale, ideally using OpenStack and Ironic

Strong understanding of enterprise security, including vulnerability and patch management

Sound judgement, balancing security best practice with pragmatic risk-based decisions

Understanding of hardware provisioning and lifecycle management, including diagnostics and vendor management

Excellent communication and stakeholder management skills, with the ability to influence priorities across teams

Experience owning and improving production services end to end

Highly competitive compensation plus annual discretionary bonus

Lunch provided (via Just Eat for Business) and dedicated barista bar

30 days’ annual leave

9% company pension contributions

Informal dress code and excellent work/life balance

Comprehensive healthcare and life assurance

Cycle-to-work scheme

Monthly company events

G-Research is committed to cultivating and preserving an inclusive work environment. We are an ideas-driven business and we place great value on diversity of experience and opinions.

We want to ensure that applicants receive a recruitment experience that enables them to perform at their best. If you have a disability or special need that requires accommodation please let us know in the relevant section