Technology Operations Manager

The Technology Operations team supports the functional health of engineering across the firm, from recurring reporting to the governance that keeps operations running smoothly. This is a generalist role, spanning data analysis, process improvement and operational coordination, suited to someone who enjoys moving between different types of work rather than specialising in just one.

You'll own recurring operational and productivity reporting end-to-end and engage directly with senior managers on ad hoc data requests, explaining and defending your analysis rather than simply handing it over. You'll also contribute to wider operational effectiveness initiatives, such as process redesign, and hold day-to-day ownership of operational hygiene and resilience work, flagging issues as they arise.

Key responsibilities of the role will include:

Owning recurring operational and productivity reporting end-to-end

Engaging directly with senior managers on ad hoc data requests

Supporting operational effectiveness initiatives such as process redesign

Holding day-to-day ownership of operational hygiene and resilience tasks

Flagging emerging issues back to the Operations Director

Building strong relationships across technology teams

Genuinely comfortable operating as a generalist across data work, process improvement and operational coordination

Demonstrable experience owning and delivering analytical work end-to-end, not just executing a defined task

An understanding of AI-enabled development, with sound judgement on when and why to apply these tools

Systems thinking, able to see how a metric, a process and a governance point connect, rather than analysing in isolation

Strong communication skills, comfortable engaging and challenging senior managers directly

Ability to work through ambiguous problems and identify the right approach, rather than needing the problem pre-defined

Practical experience in a business analytics or operations setting, ideally in a fast-paced environment

Strong demonstrable technical capability, for example Python and SQL

Highly competitive compensation plus annual discretionary bonus

Lunch provided (via Just Eat for Business ) and dedicated barista bar

30 days’ annual leave

9% company pension contributions

Informal dress code and excellent work/life balance

Comprehensive healthcare and life assurance

Cycle-to-work scheme

Monthly company events

G-Research is committed to cultivating and preserving an inclusive work environment. We are an ideas-driven business and we place great value on diversity of experience and opinions.

We want to ensure that applicants receive a recruitment experience that enables them to perform at their best. If you have a disability or special need that requires accommodation please let us know in the relevant section