Planning and Follow-up Senior Specialist

Overview

Job Details

• Collect needed data and conduct proper analysis in order to develop detailed reports highlighting proposed sector/deputyship’s strategy
• Communicate ZATCA’s and sector/deputyship’s approved strategic objectives and priorities to concerned internal stakeholders and support in the development of departmental annual operating plans and strategy accordingly
• Collect departmental strategic, operational and budgetary plans in line with the sector/deputyship’s set strategic priorities, consolidate plans and coordinate with Strategy and Development sector to seek management approval
• Develop and set KPIs and targets for sector/deputyship ensuring alignment with ZATCA’s strategic objectives
• Ensure proper implementation of ZATCA’s approved operational plans and support internal sector/deputyship in identifying and resolving challenges in collaboration with relevant internal stakeholders
• Coordinate the implementation of cross-organizational activities and initiatives ensuring sector/deputyship’s adherence and compliance to organizational mandates and escalate discrepancies when needed
• Coordinate with Strategy and Development sector and act as a focal point for business processes’ update ensuring alignment with ZATCA’s guidelines, templates and strategic objectives
• Draft recommended action plans based on meetings’ outcomes, communicate it with relevant stakeholders and follow-up on implementation of key decisions
• Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
• Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner
• Escalate complex problems to the relevant person to ensure cases/issues are closed properly
• Train junior staff on the different job activities to ensure transfer of know-how, when applicable
• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff

Education

Experience

Customer Focus - Developing