Senior Manager - Planning and Monitoring
Skills
About This Role
Overview
Own the City Ops annual operational planning cycle, integrating inputs from Public Realm, Security, Transport, O&M, CCU, and Healthcare functions into a consolidated, approved plan.
Design and maintain the City Ops performance management framework, KPIs, and targets aligned to QIC's corporate scorecard and Vision 2030 ambitions.
Produce monthly, quarterly, and annual performance reports and executive dashboards for Director and C-suite audiences.
Lead the preparation of MDA-level (Managing Director) performance briefings, ensuring accuracy, narrative quality, and visual alignment with QIC presentation standards.
Chair or co-chair recurring operational review forums (weekly, monthly) and manage action tracking and follow-through.
Develop and maintain the City Ops risk and issues log from a performance and delivery perspective, escalating as needed.
Partner with the Operational Readiness team to embed performance KPIs into go-live readiness milestones and soft-opening review cycles.
Support headcount planning and workforce performance tracking in coordination with HR and Talent Acquisition.
Drive continuous improvement initiatives, benchmarking City Ops performance against international comparators.
Manage, mentor, and develop 2 4 direct reports across planning, reporting, and analytics functions.
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