paycor
Personal Lines Account Manager
Deland, Gibson Insurance Associates Inc.
Westwood, USA
Full-time
Entry
Hybrid
Discovered 1 months ago
Full Job Posting
- Manage the day-to-day service needs of a Personal Lines client portfolio
- Advise clients on appropriate insurance coverages, policy changes, and risk reduction strategies
- Proactively identify coverage gaps and recommend solutions aligned with client needs
- Build and maintain strong relationships with clients, insurance carriers, and internal team members
- Market accounts and work closely with carrier partners to secure competitive coverage options
- Ensure accurate and timely data entry, policy processing, and documentation within agency systems
- Respond promptly to client inquiries, policy changes, renewals, and claims support needs
- Support retention efforts through consistent communication and high-quality service
- Contribute to team goals and support the agency’s mission, values, and strategic initiatives
- 2+ years of experience in Personal Lines insurance (agency experience preferred)
- Active Property & Casualty license
- Strong knowledge of Personal Lines coverages (home, auto, umbrella, etc.)
- Excellent communication and relationship-building skills
- Highly organized with strong attention to detail and accuracy
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with agency management systems and standard business tools
- Familiarity with Applied Epic preferred
- Hybrid schedule option, plus Summer Fridays and extended holiday weekends
- Comprehensive PTO - paid vacation, holidays, and sick time, plus parental leave
- Health, dental, and vision insurance, and a 401(k) retirement plan
- DG University: ongoing training, support for insurance designations, and continuing education
- Employee-led committees- Giving, Social, Client Experience, & Technology
About Deland, Gibson Insurance Associates Inc.
Insurance100 employeesFounded 1900
Independent Massachusetts insurance agency serving New England businesses, families, and employees with commercial, personal, and benefits coverage.
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