Personal Assistant
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Key skills for this role
About the Role
Responsible for managing correspondence, scheduling meetings, maintaining office supplies, and ensuring guest satisfaction with strong organizational and communication skills.
Key Skills for This Role
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Overview
- As a Personal Assistant to General Manager, you are responsible for performing the following tasks to the highest standards:
- Opens incoming mail, dates stamps, distributes accordingly
- Sends outgoing mail both interoffice and outside of the hotel
- Routes mail, faxes and other printed matter
- Prepares and types correspondence and fairly complex numerical/financial reports as instructed
- Prepares correspondence on behalf of the management
- Duplicates, copies and distributes and mails materials for the office
- Orders and maintains office supplies and equipment
- Maintains files and equipment in an orderly and professional manner
- Uses the property s email system and maintains their email box, as is policy
- Appropriate business use of telephone and voice mail system
- Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate
- Scrutinizes and handles Guest satisfaction scores/ Guest Assistance on a regular basis
- Scrutinizes daily VIP guests
- Schedules meetings and records meeting minutes
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