Personal Assistant
Skills
About This Role
Overview
- As a Personal Assistant to General Manager, you are responsible for performing the following tasks to the highest standards:
- Opens incoming mail, dates stamps, distributes accordingly
- Sends outgoing mail both interoffice and outside of the hotel
- Routes mail, faxes and other printed matter
- Prepares and types correspondence and fairly complex numerical/financial reports as instructed
- Prepares correspondence on behalf of the management
- Duplicates, copies and distributes and mails materials for the office
- Orders and maintains office supplies and equipment
- Maintains files and equipment in an orderly and professional manner
- Uses the property s email system and maintains their email box, as is policy
- Appropriate business use of telephone and voice mail system
- Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate
- Scrutinizes and handles Guest satisfaction scores/ Guest Assistance on a regular basis
- Scrutinizes daily VIP guests
- Schedules meetings and records meeting minutes
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