People Operations Associate

About the role

About Lean

• Lean is the leading financial infrastructure provider in the Middle East.
• We power some of the region's largest companies with APIs that enable payments, account verification, financial data access, and other critical financial infrastructure.
• What started as the region's pioneering Open Banking platform and quickly became the de facto leader in account aggregation and payment initiation in the region is now becoming something bigger: a multi-product infrastructure company powering payments, data, and lending across MENA.
• We've processed billions of dollars in transactions.
• We're trusted by 350+ clients, from Binance and Careem to Etisalat, and backed by General Catalyst, Sequoia, and Shorooq.
• Our $67.5M Series B was just the beginning.
• We're expanding into new markets, opening offices, acquiring businesses, and building capabilities that didn't exist here before.
• What you'll own
• Support visa, immigration, and relocation processes across UAE and KSA, working closely with Legal, Office Managers, and external PROs
• Track visa expirations, license renewals, and regulatory deadlines across markets - nothing slips
• Maintain accurate employee data in the HRIS and visa tracking logs
• Coordinate onboarding logistics end-to-end: contracts, IDs, system access, and first-day readiness
• Own offboarding processes, documentation, and system updates
• Handle employee queries related to benefits, leave, and documentation
• Support monthly headcount and people reporting (dashboards, trackers)
• Assist with payroll data preparation and accuracy checks
• Identify opportunities to automate manual People Ops processes and implement tools that improve efficiency and scalability
• Contribute to documenting and improving People processes in Notion
• What we're looking for
• 2+ years in People Ops or HR administration
• Hands-on experience with UAE and KSA visa and immigration workflows; context on both markets is strongly preferred
• Comfortable working with HRIS systems, spreadsheets, and checklists
• Strong attention to detail and ability to handle sensitive employee data accurately
• Highly organised, proactive, and process-oriented
• Strong written communication for documentation and employee-facing queries
• Reliable and thorough - this is a zero-margin-for-error role on compliance
• Familiarity with payroll input and review processes
• Exposure to HR reporting tools or dashboard creation
• Experience supporting distributed teams across multiple countries
• Prior work in a startup or fast-paced environment
• Strong documentation instinct and interest in growing within a broader People career path