People Operation Lead (Blue Collar)

Overview

Workforce & Employee Management

• Manage day-to-day people operations for blue-collar workforce across projects/sites.
• Handle labor-related concerns, grievances, disciplinary actions, and employee engagement.
• Ensure smooth onboarding, deployment, transfers, attendance tracking, and offboarding processes.
• Maintain strong coordination with site teams, supervisors, and department heads.

HR Operations & Compliance

• Ensure compliance with company policies, labor laws, accommodation standards, and workforce regulations.
• Monitor attendance, overtime, leave management, and workforce records.
• Support visa, medical, Emirates ID, and labor documentation coordination where required.
• Maintain employee files and HR documentation accurately.

Process Improvement & Operational Excellence

• Identify operational gaps and implement creative solutions to improve workforce efficiency and employee experience.
• Develop and improve HR processes, workflows, and reporting systems.
• Drive discipline, accountability, and operational consistency across sites.
• Use data, reports, and workforce trends to support decision-making.

Employee Relations

• Act as the main point of contact for labor workforce concerns and operational HR matters.
• Conduct regular workforce interactions and site visits to ensure employee wellbeing and operational effectiveness.
• Support conflict resolution and maintain positive employee relations.

Reporting & Coordination

• Prepare daily, weekly, and monthly workforce reports.
• Coordinate manpower planning and workforce allocation with operations teams.
• Support audits, inspections, and management reporting requirements.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of experience in People Operations / HR Operations handling blue-collar workforce.
• Strong experience in labor handling, workforce management, and operational HR.
• Good knowledge of UAE labor law and HR operational processes.
• Strong personality with the ability to manage workforce discipline and site-level coordination.
• Excellent communication, problem-solving, and interpersonal skills.
• Strong organizational and reporting skills.
• Proficiency in MS Excel, HR systems, and operational reporting tools.
• Creative mindset with the ability to improve and streamline processes.