Pension & Benefits Specialist

Position scope

Target salary range

• Target salary range is $53,000–$63,000; the posting does not specify a pay period.

Pension and benefits

• Advise employees on pension and benefits matters, including options for departing and retiring employees.
• Support analysis, development, implementation, and administration of programs and keep current on trends and applicable legislation.
• Work with providers to resolve issues, address invoice discrepancies, and support plan valuations.
• Administer enrolment, eligibility, life-event changes, retirement plans, and group RRSP processes.
• Support regulatory compliance, reconciliations, filings, audits, employee education, and benefits communications.
• Provide consultation and analysis related to the Employee and Family Assistance Program.

Leave management

• Serve as the primary contact for leave management, follow up on outstanding information, and collaborate with HR advisory on case management.
• Update managers on employee leaves and return-to-work plans and coordinate maternity and parental leave processes.
• Process leave documentation and liaise with claims adjudicators and Service Canada as required.
• Support returns from leave, including modified work schedules, workplace accommodations, and ergonomic assessments.
• Recommend process and policy improvements and maintain leave trackers and procedures.

Reporting and workplace safety

• Analyze data and produce monthly, quarterly, and ad hoc benefits reports; maintain user documentation and work with vendors to resolve issues.
• Review health and safety inspection reports from branches and offices, respond to inquiries, and escalate urgent concerns.

Qualifications

• Post-secondary degree in Human Resources or a related field.
• Relevant professional designation or membership completed or in progress, such as HRPA, CEBS, GBA, or RPA.
• Two years of progressive pension and benefits administration experience, with exposure to other HR disciplines.
• Two years of progressive leave management or comparable case management experience.
• Working knowledge of pension and benefits administration.