Peer Support Specialist III PD
Role Overview
Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner.
Provides direct care services consistent with philosophy of UBHC .
Reviews service requests/referrals for all populations, and responds in accordance with prescribed departmental procedures.
Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies.
Maintains knowledge of Center and Unit policies and procedures.
Demonstrates good work habits.
Maintains knowledge of UBHC and unit policies and procedures.
Full Job Posting
Posting Summary
Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner.
Provides direct care services consistent with philosophy of UBHC .
Reviews service requests/referrals for all populations, and responds in accordance with prescribed departmental procedures.
Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies.
Maintains knowledge of Center and Unit policies and procedures.
Demonstrates good work habits.
Maintains knowledge of UBHC and unit policies and procedures.
Benefits
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Minimum Education and Experience
High School diploma or equivalent required.
At least three (3) years of experience caring for an older adult with dementia and/ or significant medical issues. Of the three (3) years, two (2) years working with dementia patients and their families.
Required Knowledge, Skills, and Abilities
- Demonstrated ability to use a computer to record services and other basic office functions.
- Demonstrated ability to work independently and as a member of a team.
- May be required to work nights and weekends.
Preferred Qualifications
- Bilingual skills (English/Spanish) preferred.
Physical Demands and Work Environment
Ability to speak clearly and write proficiently.
Hearing is essential.
The ability to focus on the task at hand despite numerous interruptions.
Must be able to sit for extended periods of time and document into an electronic contact record.
May be required to lift up to 20lbs.
Handles phone requests under time and decision-making pressure.
Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
Handles emergency or crisis situations.
About Rutgers University
The State University of New Jersey.
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