Patient Coordinator
Skills
About This Role
Overview
Patient Coordinator cum Receptionist Manage all incoming clients and any phone calls in a professional manner.
Ensure all paperwork (digital and non-digital) is prepared, recorded, and filled accordingly.
Ensure all Clinic staff are continuously advised and updated on appointments, cancellations and any rescheduled appointments.
Identify and assess customers’ needs to achieve customer satisfaction and to generate sales leads.
Resolve any problems that arise in a timely manner, and act as a mediator for the care and treatments that are being provided by Maris Clinic to the patient.
Ensure excellent service standards and maintain high customer satisfaction
Greet customer service and create a warm and welcoming environment.
Take the extra mile to engage customers to turn their inquiry into sales
Requirements
At least 4 years of experience working as a client relation executive in a aesthetic clinic.
Excellent communication and interpersonal skills.
Experience
working in a fast-paced environment
UAE Experience in healthcare is preferable
Arabic speaking is a must
Can join immediately to one month
Experience
- sales: 4 years (Required)
- Aesthetic clinic: 4 years (Required)
Language
- English (Required)
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