Partner Performance & Analytics Lead

Who are we?

Job Summary

Responsibilities

• Partner Performance Measurement
• Define and maintain the partner performance measurement framework — partner health scoring, program KPIs, pipeline contribution, tier attainment, compliance rates, and partner NPS
• Build and maintain dashboards and reporting tools that give leadership real-time visibility into partner and program performance
• Design the leading and lagging indicator framework that allows the Activation Factory to anticipate partner attrition, disengagement, and performance gaps before they become critical
• Data Management & Infrastructure
• Own the partner analytics data infrastructure — defining the data sources, ensuring data quality, and building the pipelines that feed performance reporting
• Manage the relationship with GTM Ops and IT on data architecture and tooling — ensuring partner data is integrated across PRM, CRM, and financial systems
• Build and maintain the single source of truth for partner performance data — resolving the current fragmentation of conflicting data sources
• Strategic Analytics & Insight
• Go beyond reporting — synthesize partner performance data into strategic insights that drive program design decisions, investment prioritization, and partner segmentation
• Build the analytical case for partner program investment — ROI modeling, cost of program analysis, and bookings attribution to specific program activities
• Support the Channel IQ scorecard and any other executive-level reporting requirements with reliable, timely, and accurate partner data
• Closed-Loop Feedback
• Ensure partner performance intelligence flows back to the Build and Sales factories — informing which partner archetypes, plays, and solutions are generating commercial return
• Work with the Partner Programs and Experience teams to translate performance data into program design improvements
• Build the feedback mechanisms that allow partner NPS and satisfaction data to drive operational and program changes in near real time

Qualifications

• Knowledge & Experience
• 5+ years in business analytics, revenue operations, partner analytics, or commercial performance management in enterprise technology or SaaS
• Proven ability to both manage data infrastructure (pulling, cleaning, and maintaining data) and produce strategic insights from that data
• Experience building performance dashboards and partner health scoring frameworks
• Familiarity with CRM, PRM, and business intelligence tools used in partner or sales analytics (Salesforce, Tableau, or equivalent)
• Experience working with GTM Ops or IT to build or improve data pipelines and reporting infrastructure
• Skills & Attributes
• Analytical depth — goes beyond surface-level reporting to identify patterns, risks, and opportunities in partner performance data
• Data integrity — obsessive about data quality and resolving conflicting data sources before they erode leadership trust
• Communication — translates complex data into clear, decision-ready narratives for VP and senior leadership audiences
• Technical fluency — comfortable working with raw data, building queries, and partnering with technical teams on data infrastructure
• Commercial orientation — understands that data exists to drive better business decisions, not just to report on what happened
• The targeted pay range for this position in the following location is / locations are:
• United States - Dallas Infomart Office DAI : 155,000 - 233,000 USD / Annual
• Canada - Toronto Office TRO : 154,000 - 232,000 CAD / Annual
• Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
• The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

• As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.
• Employee Assistance Program : An Employee Assistance program is available to all employees.
• Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .
• Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
• We use artificial intelligence in our hiring process. Learn more here .