Parent Relations & Admissions Coordinator

Start Date: Immediate

Parent Relations & Admissions Coordinator

Admissions & Prospective Parent Relations

• Conduct school tours for prospective families.
• Present the Masterminds philosophy, curriculum, learning environment, and admissions process with confidence and clarity.
• Respond to admissions inquiries by phone, email, WhatsApp, and in person.
• Follow up with prospective parents after inquiries and tours.
• Maintain accurate admissions records and update the CRM.
• Coordinate appointments, parent meetings, and admissions-related follow-ups.
• Share brochures, registration packs, and admissions materials with interested families.
• Escalate serious or complex parent inquiries to the relevant senior team member.

Parent Communication

• Serve as a central communication point between parents, teachers, and school leadership.
• Send parent emails, reminders, messages, and updates as directed by the leadership team.
• Support clear, timely, and professional communication regarding schedules, events, activities, and school updates.
• Handle parent inquiries calmly, professionally, and confidentially.
• Ensure communication is accurate, polished, and aligned with the school’s standards.

School Front Desk Presence

• Represent the school professionally as a first point of contact for parents, visitors, and prospective families.
• Manage incoming calls and parent-facing communication with warmth, confidence, and discretion.
• Maintain an organized and composed front-facing environment throughout the school day.
• Support parent-facing school events and admissions activities when required.

Candidate Profile

• The ideal candidate will have:
• Excellent spoken and written English.
• A polished, professional, and confident communication style.
• Experience in hospitality, guest relations, luxury service, admissions, parent relations, or premium client-facing roles.
• The ability to engage confidently with parents and prospective families.
• Strong attention to detail and consistent follow-through.
• The ability to multitask and remain composed in a busy school environment.
• Good judgment, discretion, and respect for confidentiality.
• Strong organizational skills and comfort using email, WhatsApp, CRM systems, and basic office tools.
• A hands-on attitude and willingness to support wherever needed.
• Prior experience in a premium hotel, luxury service environment, school admissions office, private healthcare clinic, or high-end client relations role would be an advantage.

Essential Requirements

• Fluent spoken and written English.
• Strong parent/client-facing communication skills.
• Comfortable conducting school tours and presenting a premium education offering.
• Comfortable working from the school front desk as the central parent communication and admissions coordination point.
• Highly organized and able to manage multiple priorities.
• Professional appearance and manner.
• Available to start immediately or within a short notice period.

Compensation

• **AED 9,000–12,000 per month**
• , based on quality of experience and qualifications.
• Comprehensive medical insurance.
• UAE residence visa.
• End-of-service benefits.

How To Apply