Order Management Process Owner

Own the enterprise quote-to-order-to-fulfillment process model, including workflow standards, decision rights, business rules, controls, governance expectations, and clear accountability for execution.

Build and maintain process documentation, workflow maps, requirements, handoff definitions, and operating standards that remain valid

Identify and resolve ownership gaps, process friction, data defects, handoff issues, inefficiencies, and operational risks that weaken execution, delay fulfillment, or create customer friction.

Partner with Sales Operations, Customer Operations, Inside Sales, Outside Sales, Order Management, Supply Chain, Operations, Customer Support, IT, PDML, and enterprise data governance to improve workflows, accountability, and customer responsiveness.

Prescribe process requirements before ERP configuration decisions are made so the system supports the business with minimal manual intervention, rework, and friction.

Lead change management for process improvements, system enhancements, ERP readiness activities, workflow automation, electronic forms, approvals, and exception-management practices tied to order management execution.

Develop metrics, reporting, and root-cause insights that translate operational issues into measurable improvements in cycle time, order completeness, release readiness, scalability, and customer outcomes.

Employee Stock Ownership Plan (ESOP)

401(K) Match

Competitive Pay

Medical, Dental and Vision Insurance Package

Employer Paid Life Insurance

Paid Time Off and Holiday Pay

Career Development Opportunities

As employee co-owners, we’re driven to do more than complete tasks; we build fulfilling careers by challenging assumptions and continually raising the bar. We embrace creative, innovative approaches to deepen our expertise and deliver real value to our customers.

We partner strategically with many of the world’s most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners’ technologies, we’re equipped to properly size, select, configure, and support the right solutions. Our goal is simple: combine caring, knowledgeable people with innovative technologies to help our customers succeed.

How We Win Together

We are committed to solving customer problems and welcome team members that want to be the trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.