Inside Account Manager
Key Skills for This Role
Full Job Posting
How you’ll make an impact
Responsible for building, developing, and retaining customers to support a high-performing sales team and ensuring account succession.
Acknowledge & process customer’s Request for Quotes (RFQ) and Purchase Orders (PO)
Establish and manage customer requirements, including quote follow-ups and proactively expediting purchase orders
Direct sales forecasting activities, analyze account sales data and promote sales
Communicate with Outside Account Mangers and Project Managers to establish profit, inventory suggestions, and pricing requirements for key accounts
Review work processes to ensure that internal and external quality standards are followed and suggest improvements
Examine ways to offer practical, creative alternatives that increase AWC’s chances of successfully closing orders at higher margins
Provide inside technical knowledge and conversion assistance in support of Technical Account Manager
Skills you’ll need
- Must be a team player with the ability to work with cross-functional teams to achieve common goals
- Sense of urgency, high energy with high accountability
- Ability to clearly communicate (verbal and written via phone, e-mail, etc.)
- Willingness to be on call for after-hours & weekend support periodically
- Practical working knowledge of Microsoft Office (Word, Excel, PowerPoint, etc.)
- Basic understanding of electricity, panel design/wiring, manufacturing/OEM experience
Here’s what will set you apart
4-year bachelor’s degree / 2-year technical degree (preferred in an Engineering)
2-5 years of industry experience
Base level knowledge of Electrical and Automation products, including but not limited to PLC’s, IO’s, Safety Devices, Enclosures, Motor Starters, Variable Frequency Drives, Pneumatics, Sensors, Panelboards, etc.
The Rewards
Employee Stock Ownership Plan (ESOP)
401(K) Match
Competitive Pay
Medical, Dental and Vision Insurance Package
Employer Paid Life Insurance
Paid Time Off and Holiday Pay
Career Development Opportunities
About AWC
As employee-owners, we strive to do more than just complete tasks; we seek to develop fulfilling careers by pushing ourselves and questioning the status quo. We embrace innovative and creative methods to expand our expertise while providing genuine value to our customers and technology partners. We strategically partner with the world’s most-recognized brands to help engineering, reliability, and maintenance teams solve problems effectively. As experts in our partners’ technologies, we are well-equipped to properly size, select, configure, and support each. It is our goal to serve you with the best combination of caring experts and innovative solutions from our partners.
How We Win Together
We are committed to solving customer problems and are looking for team members that want to be a trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.
About AWC
Employee-owned automation and controls distributor providing engineering, integration, sales, service, and support to U.S. manufacturers and utilities.
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