Ops Admin Coordinator

Overview

• DHL Supply Chain is the world's largest contract logistics specialist, offering customized logistics solutions based on globally standardized warehousing, transportation, and integrated services components.
• It’s a really exciting time to join us as there are lots of big developments happening in the logistics industry.
• Globalization, digitalization, and e-commerce are all shaping the way we work.
• We even have picking robots in our warehouses to help us do our jobs!
• It’s about everyone working together and the sense of belonging, teamwork and collaboration that you will experience from day one.
• It’s also about our quest to consistently deliver excellence, so we’re always developing to make sure we remain the number one logistics company and a great place to work.
• Currently, we are looking for a passionate and energetic **Admin Coordinator** to be based in **Dubai,** **United Arab Emirates.** Responsible for supporting day‑to‑day logistics operations, ensuring accurate shipment documentation, reporting, and customer service delivery while maintaining compliance and driving team performance.
• Join us in connecting people and improving lives!
• In this Admin Coordinator position
• Ensure timely and accurate inbound/outbound shipment documentation
• Maintain trackers, reports, and billing accuracy (invoices, rate cards, Oracle updates)
• Monitor and deliver against customer KPIs and service expectations
• Lead daily performance discussions and support monthly customer reviews (MBRs)
• Handle escalations, implement corrective actions, and support operational decisions
• Drive team performance, engagement, and continuous improvement
• Ensure adherence to SOPs, compliance standards, and customer requirements
• Now, here is what we need from you!
• Minimum 3+ years experience in logistics, warehouse, or supply chain environment
• Experience in shipment documentation, reporting, and customer coordination
• Strong analytical, problem-solving, and organizational skills
• Ability to lead teams, manage KPIs, and drive performance
• Proficiency in MS Office and warehouse/logistics systems
• Strong communication, stakeholder management, and adaptability
• Experience with Free Zone documentation and customs clearance procedures.