Operations Support Manager

QUALIFICATIONS

• AND EDUCATION REQUIREMENTS
• · Requires a Bachelor’s Degree in Business Administration, Marketing, or related field and at least 5 years of successful project management, client management, account management or customer service experience.
• · Must have the ability to exercise independent judgment and discretion.
• · Must be an achiever who is competitive, yet team focused with a strategic service approach.
• · Proficiency in multiple computer software applications is necessary.
• REQUIRED SKILLS
• · Ability to create and implement sourcing strategies for recruitment for a variety of roles.
• · Ability to inspire, coach and develop others through a shared vision and purpose.
• · Ability to select high quality/caliber talent.
• · Ability to engage and lead team meetings.
• · Excellent verbal and written communication skills.
• · Excellent interpersonal skills with good negotiation tactics.
• · Proactive and independent with the ability to take initiative.
• · Excellent time management skills with a proven ability to meet deadlines.
• · Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
• · Proficient with Microsoft Office Suite or related software.
• · Ability to report to multiple levels of management.
• · Ability to successfully communicate with all levels of workforce.
• · Proven track record driving & executing best in class service.
• · Proven sales and staffing expertise.
• · Proven leadership and team development (lead self, lead others, lead forward)
• · Drive a culture of execution.
• · Understand Financial reporting/statements.
• · High level of concentration.
• ADDITIONAL NOTES
• Routine office environment and various customer location visits. May require extended daily work schedule, occasional weekends, and travel.