Operations Supervisor
Key Skills for This Role
Full Job Posting
Typical Duties / Responsibilities :
- Complete and maintaining scheduling/routing on daily basis
- Oversight and coordination of armored and ATM route, dispatch, first-line ATMmaintenance, vault and terminal operations.
- Maintaining effectiveness and efficiency of route, terminal and vault operations.
- Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures
- Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing.
- Investigating accidents and processing required paperwork
- Developing and maintaining customer service capabilities among all operations staff.
- Responding to customer inquires and or complaints and solving logistical issues.
- Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers.
- Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions.
- Communication with all employees to Immediately resolve any outstanding issues and/or complaints.
- Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an “as needed” basis.
- Provide leadership that is dedicated to professionalism, continuous improvement, andexceeding challenging goals and objectives.
- Recruiting, interviewing, testing, selecting, training and supervising of operations personnel.
- Oversight and coordination of maintenance of vehicles, forklifts and other equipment.
- Emergency response to include response to employee injuries, facility security incidents,vehicle incidents and security investigations.
- Manipulation and maintenance of route and vault data to include manual paperwork and electronic data. 18.All other duties as assigned by the Operations Manager/Branch Manager. 19. Ability to obtain Medical Examiners Certificate via US Department of Transportation approved medical examiners *Salary commensurate on experience and skill set. Skills and Qualifications :
- A valid firearms permit.
- A strong, positive, leadership and supervisory presence proven through professional experience is required.
- Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required.
- Experience in transportation and warehousing, transportation logistics, or a related field required.
- Experience in banking or retail cash, and ATM operations preferred.
- Excellent computer skills and a working knowledge of Microsoft Office programs required.
- Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required.
- Benefits
- Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
- Vacation and Sick Time (PTO) as well as Paid Holidays
- Health & Dental Insurance
- Vision Insurance
- 401(k) Plan
- Basic Life Insurance Plan
- Voluntary Life Insurance Plan
- Flexible Spending and Health Savings Account
- Dependent Care Account
- Industry leading Training and Development
About Loomis
International provider of cash management and armored transportation services.
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